Join us for this special 1-Hour session to hear Steven Loo, a Business Strategist and Organisation Value Creator, put in simple terms and share success case studies how you can start using Design Thinking to bring your innovations to life, create the value that you can transform your employees engag
DurationJoin us for this special 1-Hour session to hear Steven Loo, a Business Strategist and Organisation Value Creator, put in simple terms and share success case studies how you can start using Design Thinking to bring your innovations to life, create the value that you can transform your employees engagement, Service Experience, Change management, and harness the business results your organisation truly deserves!
The next step is to understand on what drives the superior employee experiences that drive employee engagement, retention, productivity and ultimately business outcomes. Inspired by the excellent work done by Prof. Jeanne Liedkta, this workshop will take the participants on a journey of design thinking, beginning with,
The Design Thinking Journey begins with just a dream, a vision or an organisation objective, moving through the innovation process, and ending with the desired outcomes. The secret of success in this journey is to put on the “Designer’s Hat” by “Creating Personas of Employees; or creating a beautiful day in a life of a customer.
Target audience
Welcome to Cyberport Academy, a business unit of MSC Cyberport Sdn. Bhd., it is a HRD CORP and PERKESO certified training provider specializing in digital skills certification training. We are committed to supporting the national agenda in Malaysia, assisting individuals and companies in adopting Industry 4.0 and embarking on the industrial revolution.
We provides a diverse array of courses, workshops, and microdegree programs that are taught by industry experts and seasoned professionals, our programs are tailored to meet the evolving demands of the technology landscape, ensuring that learners gain practical skills that are in high demand in today's emerging job market.
By offering well-equipped training facilities, expert instructors, and up-to-date curriculum, we ensure that our learners receive a high-quality learning experience and to achieve success in the new digital landscape.
(Most of the courses are HRDF claimable under SBL-Khas and are listed under MDEC Digital Skills Training Directory.)
Our Vision
Our Mission
Adopting and maintaining the highest standard of service excellence in human capital development.
As the saying goes “the only constant is change” and as such Cyberport Academy continuously enhances our training solutions and upskills our in-house human capital development.
Expand Cyberport Academy beyond Malaysia.
The programme is a combination of group led discussions and presentations, together with practical case studies and exercises mainly in syndicates of participants. The training is experiential and participants are encouraged to share their own experiences and contribute to group dynamics.
In short, this is a hands-on programme where participants will be expected to learn and apply human-centered design process in project teams during the course. The purpose of the programme is to help show people a new way of problem solving and as a design thinker when providing solutions.
Why do leading companies invest in Design Thinking? Unlock creativity, enable complex problem-solving and build innovation skills, Accelerate product development and go-to-market cycles, Respond effectively to shifting markets and fast-changing customer needs, Increase organisational agility and u...
The participants were introduced and exposed to the concept of design thinking for the first time, found to their surprise, how fast and easily they adapted and internalised the process of design thinking. The workshop managed to come up with several creative outcomes to help address the issue simp...
That is why, the need for design thinking process is vital to give life to the ideas generated. Today, with the pace of change constantly increasing in business, there is always a need to maintain a competitive advantage.
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