Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a pivotal factor in personal and professional success.
Course Information
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a pivotal factor in personal and professional success.
IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize.
When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level.
What differentiated them was not their IQ but their EQ – their emotional intelligence.
This One-Day Workshop Will Help You Teach Participants How To:
Understand what emotional intelligence means
Recognize how our emotional health and physical health are related
Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
Understand the different emotions and how to manage them
Create a personal vision statement
Understand the difference between optimism and pessimism
Validate emotions in others
Course Outline
1. History of Emotional Intelligence
Milestones
2. Emotional Intelligence Defined
Definitions and Thoughts
Making Connections
3. EI Blueprint
Identify
Manage
Communicate
4. Optimism
What is Optimism?
ABC’s of Optimism
Pessimism vs. Optimism
Adversities
5. Validating Emotions in Others
6. Understanding Emotions
The Seven Human Emotions
Positives and Negatives
The Emotional Map
7. Setting Your Personal Vision
Defining Your Principles
Understanding Your Values
Considering Your Strengths and Talents
What’s Standing in Your Way?
Think in Terms of Relationships
Creating Your Vision Statement
Personal Action Plan
We have more than twenty five years experience of delivering high quality training courses, and our methods work for our clients and for ourselves. Our win-win philosophy adds real value to the organisations and people we train.
This one-day training course is suitable for a wide range of professions, particularly: Managers, supervisors and teachers.
The problems with longer hours is that time is a finite resource, energy however is different. Looking after our energy levels will help build and sustain capacity, which makes it possible to get more done in less time, with more engagement and sustainability].
Emotional Intelligence (EI) skills form part of an essential Leadership skillset including relationship management, conflict handling, building resilience, increasing engagement and team building.
This Emotional intelligence (EI) training course is for all managers wishing to work with emotional intelligence and to maximise their emotional intelligence and that of their people, team and organisation.
We will explore the principles of Emotional Intelligence (Emotional Quotient or ‘EQ’) to help delegates to better understand other people and to appreciate their outlook and values.
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