Organizations today face unprecedented disruption, uncertainty & change – AND immense opportunity. Essential to their resilience and future success is a culture of honest, authentic, human-centered leadership that prioritizes employee well-being and workplace relationships.
DurationOrganizations today face unprecedented disruption, uncertainty & change – AND immense opportunity. Essential to their resilience and future success is a culture of honest, authentic, human-centered leadership that prioritizes employee well-being and workplace relationships.
From multinational corporations to local teaching hospitals, savvy leaders are incorporating empathic practices and realizing benefits, including increased employee engagement & productivity, greater constructive conflict, growing customer/client loyalty and improved business results.
In this course for senior leaders, participants will learn &/or review the communication skills & behaviors foundational to empathic leadership. Employees below the senior level can experience the full eight-hour course that includes role-playing and create an action plan to implement immediately after training is complete.
Empathic Leadership introduces key principles and practices of leading experts in empathy in organizations and empathic communication including Marshall B. Rosenberg, PhD, Daniel Goleman, Marie R. Miyashiro, Simon Sinek, and Helen Reiss, MD.
According to a 2021 Workforce Empathy study* 84% of CEOs said empathy leads to better business outcomes. And yet, 7 in 10 CEOs find it difficult to implement. Even for those without a strong natural inclination, empathy can be learned.
Course Outline:
Quality Support Group is a one-stop consulting solution for companies. We identify and deliver both strategic and operational level improvements to our clients.
QSG’s consulting services include developing and implementing business and quality management systems, leading Lean-Sigma initiatives, and designing risk management strategies.
This course will provide the methods to perform a personal assessment so that new managers can identify areas for improvement and apply strategies to develop and grow their leadership capabilities.
Individuals selected to participate in Leadership San Francisco are actively involved with community service organizations throughout the city and have shown a deep concern for the quality of life of the residents of San Francisco and the Bay Area.
The Essentials of Leadership and Management (ELM) program is taught by a variety of faculty and subject matter experts and is designed to help develop exceptional leadership, communication, teamwork, and project management skills.
This problem solving training introduces unique, effective approaches to problem solving and decision making. These approaches have been employed successfully in establishing improvements in processes, performance, and productivity.
Most individuals are not born leaders, and few people feel completely comfortable taking a leadership role for the first time.
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