Excellence In Operations Management

This executive education programme is focused on the issues related with the management of resources both in the context of production of goods and services. The participants will be sensitised towards understanding of how to gain competitive advantage through operations.

The content and deliverables include rigorous analysis on different kinds of business processes, how they align customer requirement and explains how to measure key process parameters like capacity, lead time etc.

The programme covers process analysis tool to diagnose, measure and improve operational performance in manufacturing and service organizations. Taken together, these exercises will help participants to master and implement the practice of lean operations in their organization.

Objectives:

• Introducing the operations function and providing the basic concepts needed to ensure contribution of a firm’s operations to provide competitive position in the market.
• Developing the ability to analyze various kind of business operations to get target improvements.
• Develop and customize policies according to your system’s natural tendencies.
• Identify strategies for increasing throughput, shortening flow time, reducing variability and improving quality.