Exceptional Customer Service

by Victorian Chamber Of Commerce And Industry Claim Listing

This workshop will give you the skills to deliver a level of customer service that sets your organisation apart.  You will learn ways to attract, connect with and retain customers in a competitive marketplace, including how to turn complaints into opportunities.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Victorian Chamber Of Commerce And Industry Logo

img Duration

1 Day

Course Details

Exceptional customer service is critical to maximise customer attraction and loyalty to your business.

This workshop will give you the skills to deliver a level of customer service that sets your organisation apart.  You will learn ways to attract, connect with and retain customers in a competitive marketplace, including how to turn complaints into opportunities.

 

Learning Outcomes:

This program will increase your knowledge of:

  • Why exceptional customer service matters
  • Ways to bring exceptional service to life
  • Skills to build rapport, communicate well and listen to your customers
  • Why customers complain and how you can turn them into advocates
  • Melbourne Branch

    150 Collins Street, Melbourne
  • Geelong Branch

    Suite 7 60 Brougham St, Geelong
  • Ballarat Branch

    Federation University Brewery Building Suite 5 106-110 Lydiard Street South, Ballarat
  • Bendigo Branch

    43 Williamson St, Bendigo

Check out more Customer Service courses in Australia

StressLess Learning Logo

Customer Service Training Course

Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.

by StressLess Learning [Claim Listing ]
PD Training (Australia) Logo

Customer Service Training Course

In this fun and exciting customer service training course you will learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your ...

by PD Training (Australia) [Claim Listing ]
Preferred Training Networks Logo

Telephone Skills Training Course

Our phone etiquette training enables participants to handle telephone call more professionally. Our phone skills training helps people to understand the needs of customers and use the phone in an effective way

by Preferred Training Networks [Claim Listing ]
KONA Logo

Customer Service Training

The KONA Group’s CSO training is a world-class training program. Our customer service training is designed to provide the foundation for your commercial success – by delivering excellence in customer experience.

by KONA [Claim Listing ]
Centre for Continuing Education Logo

Customer Service Excellence

Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services.

by Centre for Continuing Education [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy