Exceptional Customer Service

by Victorian Chamber Of Commerce And Industry Claim Listing

This workshop will give you the skills to deliver a level of customer service that sets your organisation apart.  You will learn ways to attract, connect with and retain customers in a competitive marketplace, including how to turn complaints into opportunities.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Victorian Chamber Of Commerce And Industry Logo

img Duration

1 Day

Course Details

Exceptional customer service is critical to maximise customer attraction and loyalty to your business.

This workshop will give you the skills to deliver a level of customer service that sets your organisation apart.  You will learn ways to attract, connect with and retain customers in a competitive marketplace, including how to turn complaints into opportunities.

 

Learning Outcomes:

This program will increase your knowledge of:

  • Why exceptional customer service matters
  • Ways to bring exceptional service to life
  • Skills to build rapport, communicate well and listen to your customers
  • Why customers complain and how you can turn them into advocates
  • Melbourne Branch

    150 Collins Street, Melbourne
  • Geelong Branch

    Suite 7 60 Brougham St, Geelong
  • Ballarat Branch

    Federation University Brewery Building Suite 5 106-110 Lydiard Street South, Ballarat
  • Bendigo Branch

    43 Williamson St, Bendigo

© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy