The role of the first line manager or a supervisor is arguably one of the most important tasks in any business. Achieving high levels of commitment and motivation from front line staff as well as meeting the needs of your customers.
DurationThe role of the first line manager or a supervisor is arguably one of the most important tasks in any business. Achieving high levels of commitment and motivation from front line staff as well as meeting the needs of your customers and your managers at the same time is pivotal if the business is to achieve success.
Objectives:
These are some of the areas we cover on our one-day course:
Ripley Training was established at the beginning of 2006 to provide high quality accessible training and coaching to help individuals and teams to raise performance and confidence.
We provide a choice of UK wide scheduled dates, at your business or live online on all our courses and programmes. All training is tailored to your needs through discussion and pre-course questionnaires.
We recognise your time is very valuable so we always aim to exceed your expectations and minimise the impact on you and your organisation. With this in mind all of our courses and programmes can be delivered locally or online to you in shorter sessions, full day and multiple day programmes to meet your specific needs and expectations.
The depth of skill and experience in our team enables us to provide a seamless service from agreeing your specific training requirements, developing the training/coaching, delivery, through to evaluation and measuring the return on your investment.
We use a partnership approach with you to ensure we understand your requirements. We aim to understand your organisation and your people before we deliver the training/coaching. We will always select and introduce the trainer/coach with the most experience to add value.
Many of our long term clients request the same trainer/coach back every time to ensure there is a high level of consistency however we will always review every request to ensure you get the right expert to address your requirements.
We look forward to helping you to raise performance and to achieve your organisational objectives.
This exciting and interactive course examines the differences between ‘high’ and ‘low’ impact Supervisors/Team Leaders.
To be an effective supervisor means being an excellent communicator – bridging the gap between managers and supervised staff. This programme is aimed at less experienced supervisors or managers and can be just as useful for those new to leadership positions.
A pre-workshop questionnaire asking about the issues and objectives that delegates are facing allows us to tailor each course to the delegates attending. The course covers all the core topics and then additional topics to suit the individuals attending.
This qualification has been developed to support learners completing the Team Leader/Supervisor Apprenticeship Standard and covers the knowledge, skills and behaviours of the standard.
This Leadership training course will benefit anyone in a managerial or supervisory position. It will provide you with the relevant skills and tools you need to be a professional and effective leader as well as increase your confidence and knowledge.
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