Fleet Management

The short course in Fleet Management provides you with a basic understanding of the different elements of fleet management, while specifically focusing on vehicle utilisation, whole-life costs, tendering, vehicle maintenance and regulatory requirements.

During the course, you will be able tap into a realistic business environment with sophisticated computerised simulations where your team will be challenged to run your business while trying to achieve determined business objectives and aligning supply, production, distribution and demand in the supply chain process. You will become familiar with the various role-players and stakeholders in the value chain and how to effectively manage your fleet.

Learning Outcomes

• On completion of the course, participants should be able to:

• Understand the need to manage fleet as a way of managing resources

• Apply the procedures and techniques needed for the effective management of a fleet

• Plan and implement effectively all activities related to fleet management and distribution.

• Manage the organization, personnel, and operational requirements for a successful transportation/distribution department.

Course Outline

Theme 1

• General transport Management and Principles

• Objectives and Costs of Fleet Management

• What Is Customer Service in a Fleet Environment?

Theme 2

• Vehicle Management

• Vehicle Selection Criteria

• Own or Contract Analysis

• Optimizing Costs

• Fleet management in perspective

• The role of fleet management

Theme 3

• The five critical challenges in road transport

• Equipping the road transport operation

• Acquisition of vehicles

• Insurance aspects

• Human resource aspects

• Management of consumables

• Service, maintenance and repairs

Theme 4

• Vehicle operations

• Vehicle utilisation

• Routing and scheduling

• Risk and safety management

• Vehicle costing

• Costing concepts

• Costing exercises

• Budgeting and vehicle replacement

• Budgeting- an essential management tool

• Vehicle replacement

Theme 5

• Shipper strategies

• Own transport or contracting out

• Carrier selection

• Tendering, contracts and service level agreements

• Customer service

• Managing Vehicle Replacement

• Vehicle Specifications and Inventory System

• Preventive and Corrective Maintenance

• Workshop Management

• Manpower Efficiency

• Loss Control/Safety Management

Theme 6

• Safety Hazards in Fleet and Workshop Operations

• Planning for and Controlling Safety

• Transportation and Distribution Management

• Tracking and Monitoring Vehicles

• Selection of the Best Mode of Transport

• Structuring Distribution Routes

• Managing the Fleet Organization

• Leading, Training and Motivating the Team

• Budgeting and Cost Control

• Key Performance Indicators

Theme 7

• The Balanced Scorecard of Fleet and Transport

• Performance Evaluation and Improvement

• Database Management

• Action Planning

APPROACH TO TRAINING

The method of training is highly Participatory with great emphasis on Practical skills development in line with Adult Training and Learning Principles. After-Training support, follow-up and remedial coaching will be offered to interested participants and organisations on request. Course participants are encouraged to highlight specific areas of interest in particular work-related issues or opportunities. The aim is to equip participants with implementable solutions when they get back to their workplace.