Build your leadership skills and industry knowledge with a combined focus from IATA and Harvard Manage Mentor.
DurationBuild your leadership skills and industry knowledge with a combined focus from IATA and Harvard Manage Mentor.
Upon completing this course you will have the skills to:
Create efficient travel itineraries and reservations using geography skills and standard industry coding.
Advise customers about travel document and health requirements, travel insurance, transportation and tourism products and services
Price and ticket basic air itineraries
Lead and spark innovation, secure strong teams, and drive business success.
Plan and manage business processes such as accounting and finance, writing business cases, measuring performance, coaching, marketing and customer loyalty.
This course is recommended for:
Travel business front-line and back office staff members, supervisors, managers and administrators, travel agencies and tour operators
Airline front-line and back office staff members, supervisors, managers and administrators
Marketing and sales representatives, managers and administrators of tourism offices
General sales agent and call centre agents, supervisors and managers
Key topics:
The travel and tourism industry and the travel professional
Geography in travel planning
Travel documents and departure formalities
Travel and tourism products and services
Air fares, ticketing and GDS functionality
Have access to over 40 Harvard Manage Mentor modules
We Provide quality training and equip the future airline industry leaders specifically on Supply chain, imports & exports, cargo handling, etc.
We Contribute to the shaping of long term aviation vision and taking Southern African aviation & shipping to the next level.
We turn the un-employable & un-employed youth to the future industry leaders. With international qualification you can outshine in the job market and be valuable to your employer.
The Travel and Tourism course offers you a broad knowledge of the travel industry, from airlines, hotels, tour operators and the regulatory bodies that govern this industry. Being able to assist customers with interesting destinations and places to explore is a passion.
This unit aims to introduce students to a range of functions within the tourism and hospitality industry ie front office, housekeeping, food and beverage operations, destination analysis and tour guiding operations.
Here at S.MAB Aviation Training, we provide the highest standards of Training which are in line with the Regulatory requirements . All training, assessments, moderations and remediations are conducted by highly experienced, qualified SACAA accredited Instructors and Designated Examiners.
Higher Certificate in Tourism & Travel Management Practice Course is Offered by Boston City Campus.
In the context of the in-flight industry, this programme will enable the learner to contribute positively towards a professional and safety-conscious service while enhancing overall Passenger satisfaction.
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