Build your leadership skills and industry knowledge with a combined focus from IATA and Harvard Manage Mentor.
Build your leadership skills and industry knowledge with a combined focus from IATA and Harvard Manage Mentor.
Upon completing this course you will have the skills to:
Create efficient travel itineraries and reservations using geography skills and standard industry coding.
Advise customers about travel document and health requirements, travel insurance, transportation and tourism products and services
Price and ticket basic air itineraries
Lead and spark innovation, secure strong teams, and drive business success.
Plan and manage business processes such as accounting and finance, writing business cases, measuring performance, coaching, marketing and customer loyalty.
This course is recommended for:
Travel business front-line and back office staff members, supervisors, managers and administrators, travel agencies and tour operators
Airline front-line and back office staff members, supervisors, managers and administrators
Marketing and sales representatives, managers and administrators of tourism offices
General sales agent and call centre agents, supervisors and managers
Key topics:
The travel and tourism industry and the travel professional
Geography in travel planning
Travel documents and departure formalities
Travel and tourism products and services
Air fares, ticketing and GDS functionality
Have access to over 40 Harvard Manage Mentor modules
We Provide quality training and equip the future airline industry leaders specifically on Supply chain, imports & exports, cargo handling, etc.
We Contribute to the shaping of long term aviation vision and taking Southern African aviation & shipping to the next level.
We turn the un-employable & un-employed youth to the future industry leaders. With international qualification you can outshine in the job market and be valuable to your employer.
Tourism Management Course is Offered by Academy of York.
This is an introduction to the basic principles of tourism and critical skills needed to effectively create a travel itinerary. While travellers themselves will have an idea what they want, it is still down to the organiser to identify the best flights, hotel rooms and ground transport arrangement...
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed.
This course will equip you with the skills required to work in a tourism information office. You will develop your interpersonal, communication and customer service skills, as well as increase your geographical knowledge of places of interest in South Africa and elsewhere.
This unit aims to introduce students to a range of functions within the tourism and hospitality industry ie front office, housekeeping, food and beverage operations, destination analysis and tour guiding operations.
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