This course is aimed at anyone, at any level of the organisation that struggles to remain assertive both inside and outside of the workplace.
DurationHow to Behave Assertively (Half Day)
This course is aimed at anyone, at any level of the organisation that struggles to remain assertive both inside and outside of the workplace.
Delegates will learn practical techniques to improve interaction with staff, clients and managers by adopting a constructive and assertive behavioural style. It will help people understand why they respond to particular situations in a passive or aggressive way and how to respect their own rights and those of others.
Our Story
Make UK champions and celebrates British manufacturing and manufacturers. Together, we build a platform for the evolution of UK manufacturing.
Britain is one of the world's biggest manufacturing nations. Almost 3 million people work in our sector and deliver almost half of all UK exports. Our companies drive over 60 percent of all UK research and development. As a result of that investment, manufacturing as we know it is changing, adapting, and transforming each and every day.
We’re at the cutting edge of innovation; leading the way in developing skills and driving competitive advantage for the UK.
What we do
We stimulate success for manufacturing businesses, helping them to meet their objectives and goals. We empower individuals and we inspire the next generation.
North Kent Training Service offers training for organisations across all sectors and individual learners in Kent, Medway and the South East. Courses include First Aid, Food Safety, Health and Safety and Business skills such as Time Management, Communication Skills and Management.
In doing so they can develop and adapt effective skills to help them manage their performance both personally and professionally in a range of different situations.
It made me think that assertiveness means different things to different people. For me it simply means achieving that balance of articulating clearly and concisely what we need or want whilst being mindful of the needs and wants of others.
Assertive behaviour is a core skill, helping teams function well and ensuring they are efficient and effective: whilst differences of opinion are healthy, angry disagreements are not.
To develop a good understanding of how to take influencing to the next level by optimising aspects of personal image, charismatic communication, assertiveness and other behaviours utilised by key influencers.
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