Communication is king and even more so during times of crisis and change. Non-verbal Communication can constitute up to 70% of what we are saying and can have 8 times more impact than words e.g.
DurationHow to Communicate more effectively with your Team and key Stakeholders
Communication is king and even more so during times of crisis and change. Non-verbal Communication can constitute up to 70% of what we are saying and can have 8 times more impact than words e.g.
slamming your fist down on the desk. Body language, posture, presence, gestures, facial expressions and eye contact are all important in making a leader or manager come across well, and even more so on a video call.
The most overlooked part of Communication is listening. People often believe that good Communication skills are about being articulate, telling a good story and having a wide vocabulary, but the ability and willingness to listen to others is more important.
Unfortunately, many leaders and managers interrupt their team members or reach conclusions about what they think their employee is trying to say, even before they have finished speaking.
Frequently because of biases and filters we don’t tend to hear what’s really being said. Active Listening is a real skill and includes empathising with the person, nodding, and summarising what they are saying.
Another key to effective Communication is using Open Questions which don’t allow a ‘Yes’ or ‘No’ response. These questions start with Why, What, How, When, Where, Who and can dramatically improve Communication by eliciting more information and ensuring that the stakeholder feels listened to and valued.
Open Questions can assist managers in better identifying their teams’ needs, as well as enabling them to negotiate more effectively and manage conflict.
In order to be able to communicate messages effectively, managers need to identify their key stakeholders and how best to flex their style to communicate with each of them.
They need to understand the impact of non-verbal communication, be adept at Active Listening and Open Questioning and know how to handle objections by asking questions.
About Us
Natural Talent provides world-class Talent Assessment and Development including Executive Coaching and Mentoring, Career Transition and Outplacement Coaching, Resilience Coaching, Executive Assessment, including 360 Feedback, as well as Leadership Training and Management Training.
We work with global CEOs and their senior management teams across most functions and industry sectors in the UK, Europe and the US in order to address key leadership and management issues.
These include driving major transformation and leading change, strategy alignment, and improving communication, collaboration, company culture, hybrid working, employee engagement, productivity, retention, and brand reputation.
Natural Talent has offices in Bristol, UK, and Usk in South Wales with a proven track record of success over 20 years working with executives and managers in top global brands, including within the FTSE 100 and Fortune 500, large public sector organizations and SMEs.
We are renowned for our highly ethical values and for following best practice to identify natural talent and enable our clients to realize their true potential.
During Executive Business Coaching and Mentoring we work in partnership with you as a confidential trusted business advisor to literally transform your life and enable you to work 'on' the business, rather than 'in' it.
We provide you with the most up to date proven tools and techniques in order to resolve key issues, such as the need to be more strategic, improve communication and negotiation, inadequate delegation and empowerment, inefficient planning and organizing, high/low assertiveness levels, tough decision making, implementing and leading change, stress and lifestyle management, developing resilience, improving poor working relationships.
All our Coaching interventions affect real and lasting behavioral and cultural change, creating swift, measurable high-quality results leading to significant improvement in individual, team and business performance. ROI is often in excess of 7,000.
During our Career Transition and Outplacement Coaching we will work in partnership with your HR team or you individually, if you are affected by organizational restructures and are facing redeployment or redundancy, or you require Career Coaching to develop, upskill, and progress in your current role.
We will support you in a positive way as you make the transition from your current role into a new position, self-employment or retirement. 97% of our individual clients have found a new role within 2 months. 94% of our clients have been promoted to senior positions following our Career and Executive Coaching and Mentoring.
This course is ideal for anyone looking to enhance their interpersonal relationships and effectiveness in presenting a clear and positive message.
This course will develop an understanding of what is required in order to progress in a career that interests you. You will also become familiar with various types of career progression resources and guidance, and the various work or study options they offer.
Delegates who want to focus on advanced communication techniques and determine the best way of having an impact on others and communicating with maximum effect.
Minutes act as a public record of what was discussed and agreed at a meeting. The skill of minute-taking, from layout to discussion summaries, is therefore incredibly important.
Understanding and employing effective communication techniques in the work environment can go a long way to helping you achieve your aims. Humans are unique in being able to use words to communicate and yet we so often get it wrong.
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