This programme exists to develop learners with the requisite competencies for the systems support career path. A qualifying learner at this level will be a well-rounded IT. professional building on foundational technical skills in I.T. Technical Support.
DurationThis programme exists to develop learners with the requisite competencies for the systems support career path. A qualifying learner at this level will be a well-rounded IT. professional building on foundational technical skills in I.T. Technical Support.
This qualification is expanding the specialisation(s) and area of scope in which the learner may engage. This programme also articulates with other Information Technology qualifications.
ICT Professional, IT Support Personnel, Systems Support Personnel:
Computer Network architectures and standards
Management of a local area network (LAN)
Installing a networked workstation
Multi-user computer Operating Systems
Wide Area Computer Networks (WAN)
Assemble a server computer and peripherals from modules
Computer Database Management Systems
Support a local area computer network
IT Systems Support
Creative Arts College is an award winning Institute of Excellence which specialises on providing accredited, globally recognised and relevant programmes that will develop a graduate to enter the industry either as a high profiled employee or as an employer.
All our courses have a practical focus, thereby giving students hands on experience with equipment and production simulations.
We ensure that all our lecturers are not just qualified and able to teach but also directly involved in the industry.
Apart from our industry professional lecturers, students are also visited by SME’s (Subject Matter Experts) and celebrity guests allowing students to learn and network with their idols.
Students are also taken out on subject matter excursions where they are given exclusive tours and behind the scenes views and inform
The outcome of this programme creates entry-level systems support professionals with good fundamental knowledge of the information technology field, coupled with interpersonal and business skills, allowing for specialisation in various systems support fields.
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.
In this department the IT Technical support qualification creates entry-level systems support professionals with good fundamental knowledge of the technical support field.
Given the development in the IT world, IT System Support becomes a very important and competitive field to develop and improve a country. Through this program, students will be exposed to main aspects that cover providing support for business systems.
It introduces theoretical concepts of EUC and requires the application thereof to develop a range of skills that will enable learners to be better-informed workers in the IT industry.
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