The IATA Airport Operations training program utilizes a variety of individual and team exercises, boot camps, assessments, videos and group discussions.
Course Methodology
The IATA Airport Operations training program utilizes a variety of individual and team exercises, boot camps, assessments, videos and group discussions.
Course Objectives
Upon completing the course, participants will be able to:
Understand the history of aviation and the role airports play in the economy.
Identify the customers and partners in the airport.
Comprehend the various operational and business functions of airports.
Acquire knowledge and skills to be applied to the airport environment
Target Audience
IATA Airport Operations is designed for any newly appointed airport staff or existing travel industry professionals.
Target Competencies
Airport Operational Functions
Support Services
Airport Security
Technological Advances
Course Outline
Introduction
The IATA Airport Operations is a comprehensive program equipping airport professionals with the skills needed to drive effective airport operations and land a lucrative career.
Module 1 – Understanding the Airport
Understanding the Airport
Airport Definition Function, Customers and Partners
Airport Management and Operation
Ownership and Operation
The Need for Standardization
The Airport Business and its Economic Impact
Airport Master Planning
Module 2 – The Airport as an Operational System
The Airport as an Operational System
The Airside
The Terminal Area
The Landside
Airport Certification
The Overall Airport Operation
Module 3 – Security
Civil Aviation Security
Airport Security
Aircraft Operator’s Security Program
Testing, Inspection & Audit
Module 4 – Support Services
Support Services
On-site Services
External Services
Module 5 – Airport Issues and Challenges
Airport Issues and Challenges
Security Threats
Economics
Capacity
New Aircraft Types
Sustainable Development
Module 6 – The Future of Airports
The Future of Airports
Future Technology
Ownership and Operation
Accelerating Empowerment through Education
Blue Ocean Academy is one of the largest training organizations in the MENA region and Indian Sub-continent, driving continuous growth and transformation for more than 25 years, through impactful professional training and consulting services.
Backed by a future-proof and pragmatic approach, we deliver an ever-expanding range of course programs to executives across different industries and sectors to secure a competitive edge amidst every challenge.
Together with our team of program experts and consultants, we are committed to enriching executives and organizations with a truly global experience. Excellence and innovation are the cornerstones defining our unparalleled quality of award-winning services.
Vision
Since inception, Blue Ocean has been driven by the passion to become the leading partner for professional training services in the Middle East.
To become a highly trusted knowledge empowerment enterprise in the Middle East Region by providing quality education and training
To become a key player in associated services like Consulting, Conferences and Talent Management
As we continue to expand our footprint beyond the Middle East, our focus would be to design and deliver an impeccable and unforgettable experience for our customer base.
Mission
Excellence and innovation are at the forefront of everything we deliver. The passion and integrity of our teams drive our mission forward.
To provide world-class, cost-effective value-for-money employment-linked training courses in a relaxed, friendly, accessible multi-cultural environment
To forge and strengthen affiliations with some of the best international professional training institutions
To provide a rewarding and inspiring experience that meet or exceed the Customers’ expectations and gain recognition in Training, Education, Consulting, Talent Management and Conferences
We have embarked on a lifetime journey of excellence, and the passion for offering quality and innovative services to our customers has only become stronger with time.
Values
At Blue Ocean, we are driven by the values of SPIRIT – Service, Passion, Integrity, Respect, Innovation & Teamwork. Blue Ocean manifests these core values in all its processes, to offer product and service excellence, ultimately resulting in empowerment of professionals and businesses.
Service – Delighting the customer
We acknowledge that the central reason for our business is to render impeccable service and satisfy our customers. In doing so, we are ready to be accountable and accept the consequences of any mistakes and to learn from them in order to grow, develop and improve.
Passion – The heart of everything we do
We express an internal desire and drive to strive for the highest level of
professionalism, positivity and enjoyment in all aspects of the business by being consistent, punctual and innovative in our quest for service excellence.
Integrity – Creating trust
We act with honesty, subscribe to a high level of ethics, meet deadlines, ensure accurate information and reports, are transparent and have no hidden agendas, always honor our commitments and refrain from defamation of colleagues or company.
Respect – All are equal, job titles are only for delivering service
We will be courteous, tolerant, humble and disciplined. Mutual respect also entails valuing diversity, listening carefully, seeking to understand and having a desire to seek consensus. We seek to treat others how we wish to be treated.
Innovation – We create value for our Customers
We create value in many ways, such as incremental improvements to existing products/services, creation of entirely new products and services, or reducing cost.
Teamwork – One team, one vision, stronger united
We believe in supporting, growing, uplifting each other and working together towards a common goal. Together we achieve more. We recognise that everyone is unique and the combination of these skills working together promotes a healthy company culture.
This course focuses on UK and worldwide destinations and also investigates the components of the travel industry. You will develop customer service and business skills, as well as gaining knowledge of UK and European holiday destinations.
This one-year, full-time course will equip you with the specialist knowledge, practical and personal skills you need to become a member of aircraft cabin crew and to pursue a career in the aviation industry.
This course will expand your knowledge and understanding of travel and tourism, setting you up for further study or work in the industry.
Our Fire & Smoke practical training meets the requirements of (EU) EASA Implementing Rules Subpart N for Conversion Training – flight crew who have recently joined an airline, and for Recurrent Training – whereby every 3 years flight crew are required to complete this practical aspect of Safety...
Making passenger announcements on board an aircraft
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