ICAM Investigation Techniques (Face to Face Training)

by +IMPACT Claim Listing

ICAM investigators are an asset for any organisation wanting to maximise learning from adverse events, to avoid reoccurrence, and to improve future resilience to hazards.

$1095

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img Duration

2 Days

Course Details

This ICAM (Incident Cause Analysis Method) course introduces best practice in incident investigation, understanding and applying root cause investigation methodology, and teaches practical skills to apply in the workplace.

Learning Objectives

 

  • Build an effective investigation team
  • Know and understand the investigation process
  • Understand barriers to effective incident reporting and investigation, and how to overcome them
  • Apply effective tools for information-gathering and classification
  • Reconstruct timelines
  • Know concepts of multiple causation and root cause analysis
  • Understand structure and content of effective investigation reports
  • Understand effective recommendations/corrective actions
  • Apply interpersonal communication and active listening
  • Apply interviewing skills
  • Apply analytical skills based on models of multiple causation and root cause analysis
  • Understand data gathering and classification.

 

  • Auckland Branch

    1 Rockridge Avenue, Penrose,, Auckland

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