Incident Investigation

This training delivers an essential introduction to the practicalities of incident reporting. It is designed to equip employees with applicable knowledge regarding the various incident and accident investigation tools as well as the importance of understanding the Occupational Health and Safety Act, with regards to incidents and accidents.

Course Outline:

• Section 1: Explain the specified requirements pertaining to conducting an investigation into workplace incidents
  • The relevant standards for an investigation into workplace incidents are explained.
  • Six steps for successful incident investigation:
  • The extent of the investigation is explained
  • Root cause analysis
  • Apparent cause analysis
  • Incident trend analysis
  • Relevant hazards and risks likely to be encountered during the investigation.
  • The purpose of conducting investigations into workplace incidents prevention
• Section 2: Prepare to gather data for the investigation.
  • The persons, tools, equipment, and material are verified as fit for purpose and available
  • Relevant hazard and risk control measures for workplace incident data gathering
  • Consequences of non-compliance
• Section 3: Gather and evaluate data
  • Data is gathered according to the requirements for the intended type of investigation.
  • The prevailing conditions at the scene of the incident are determined by using accepted data gathering methods.
  • The data gathered is evaluated in order to establish variances between actual and required standards and procedures.
  • The causes of the incident are identified through interpretation of these variances.
  • The importance of identifying the causes of the incident being investigated and the consequences of noncompliance with any of the required steps is explained.
• Section 4: Perform post-investigation functions
  • The findings, recommendations and remedial action are reported.
  • Procedure for reporting
  • Report writing
  • Document control and management
  • The identified sub-standard acts and conditions reported, are dealt with accordingly.
  • Finalize the report
  • Review of corrective actions
  • Remedial action is evaluated and recorded accordingly.
  • Follow-up actions