Interpersonal Effectiveness Skills

Smart-Train is the first training provider to give Small to Medium Size Enterprises the proven resources of the Fortune Group in an affordable package to support this area of New Zealand business.

We are unique in our process, using the combined power of assessment and diagnosis of what you need most, workshops, online training and then follow up coaching, to ensure your teams are not only experiencing training as an ‘event’ but rather a sustainable and measurable change in the way things are done.

Smart-Train transforms staff and leadership effectiveness with a system which gives you control over when and where you train your staff and managers at a cost you can afford.

Our proven system will give you the relevant tools and skills to grow your business through on-line resources available to you 24 hours a day and 7 days a week. Our programmes are designed to be easy to implement across all business sectors and put into practice.

We combine an in-house workshops with access to online multimedia programmes run through the managers and/or HR personnel within your organisation, and focuses on:

• Leadership skills

• Management skills

• Sales techniques

• LEAN Productivity

• Customer Service improvement

• Communication skills

• Health and Safety processes and procedures

• Other resources are available for an additional fee

We provide on-going one-on-one coaching and networking opportunities to help you grow your business in a deliberate and measurable way.

Through Smart-Train and our affiliate, Fortune International, we have worked with thousands of clients both here in NZ and worldwide for over 40 years.