Interview Skills for Managers Training

by JMD Training and Consultancy Claim Listing

This practical course will give anyone who is responsible for interviewing an overview of the legal implications and best practice in relation to recruitment.

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Course Details

This practical course will give anyone who is responsible for interviewing an overview of the legal implications and best practice in relation to recruitment.

It will give participants an understanding of best practice and how best to avoid employment legislation pitfalls.

 

Objectives

By the end of the workshop, you will have:

  • An understanding of employment law in relation to recruitment & selection

  • A knowledge of different types of recruitment and selection techniques

  • A list of useful open & probe questions

  • An understanding of how unconscious bias can affect the end result

  • A structured process to use for future interviews

  • A helpful note taking process

  • Confidence in making balanced recruitment decisions based on fact.

Course Outline

Introduction

  • Overview of the Interviewing Process

  • Recruitment and selection methods

  • Unconscious Bias

 

Overview of the Legal Implications

  • Direct and indirect discrimination in the recruitment process

  • Data protection and confidentiality issues

 

Reviewing CV’s

  • Handling data

  • Storage of CV’s

  • Reviewing CV’s

 

Interviewing skills

  • Questioning techniques for gathering accurate and detailed information

  • Scene setting

  • Note taking

  • Role-playing a selection interview with a feedback and analysis session following each interview

 

  • London Branch

    Twickenham, brentford, London

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