Interviewing Skill for Managers

The purpose of a job interview is to find out whether there is a good fit of skills, experience, and attitude between the interviewee and the organization. This course will provide the interviewer with tips on preparing for a different interview format, what to expect, and how to hire the right candidate.

At the end of the session, the participants will be able to:

• Explain the Interview Process to other people
• Conduct a structured interview session
• Develop suitable questions for a different levels of jobs
• Practice their interviewing skills in a supportive environment
• Improve their candidate’s assessment process
• Understand the Do’s and Don’ts as an Interviewer

Target Group

• Manager (HR and Non-HR) who is involved in interviewing session or hiring process.

Participant requirement for joining virtual training

• Joining using Computer (Desktop or Laptop)
• Have webcam and microphone (critical for participant interaction and discussion)
• Stable Internet Connection
• Able to access the conference platform (e.g. ZOOM, Webex, MSTeam)

Module 1: Back to Basic

• The N2N Interviewing Process
• Core Skills of an Interviewer
• Do and don’t as an Interviewer 

Module 2: First Step in Recruitment Process

• Why are you hiring?
• Who do you need for your team?
• Candidate Shortlisting Process

Module 3: Preparing for Interview

• Review the Person & Job Requirement
• Developing Interview Questions and Expected Answer
• Getting Consensus on the Rating Scales

Module 4: Phone Screening

• Review Candidate’s CV
• Prepare phone screening question
• Let’s Make the First Impression LAST

Module 5: Interviewing Format

• Behavioral-Based Interview
• Competency-Based Interview
• Panel vs Group Interview

Module 6: It is Time to Meet!

• Conducting the Interview
• Handling different type of candidates
• Identify the Red Flags

Module 7: Post-Interview

• Selecting the BEST Fits
• Handing Down the BAD News
• Final Selection
• Documentation Review and Retention