Interviewing Skills Training Course

Effective interviewing techniques are essential in business today. Provides the necessary interviewing skills for various situations including: recruitment, selection, appraisal, discipline, grievance and exit.

Benefits For The Delegate:

• Improve interviewing techniques in a variety of situations.
• Increase confidence and effectiveness when interviewing.
• Better communication and motivation in the work place.

Content of the Training Course:

• To highlight the different types of Interviews.
• To show the importance of Questions.
• To demonstrate effective Listening skills.
• To illustrate how to interpret Non-verbal communication.
• To examine hints appropriate for all types of Interviewing.
• To show how to conduct effective Recruitment and Selection Interviews.
• To demonstrate successful Appraisal Interviewing.
• To show how to perform Counselling Interviews.
• To illustrate how to conduct Discipline Interviews.
• To examine effective Grievance Interviews.
• To show how to conduct Exit Interviews.