ISO 20000 (ITSM) Lead Implementer (LI) certification training imbibes comprehensive skills to establish, implement, manage and maintain organization’s ISO/IEC 20000 based IT Service Management System (ITSMS).
DurationISO 20000 (ITSM) Lead Implementer (LI) certification training imbibes comprehensive skills to establish, implement, manage and maintain organization’s ISO/IEC 20000 based IT Service Management System (ITSMS).
This intensive training certification course helps you acquire thorough knowledge of IT Service Management Systems best practices and contributes to improve organization’s IT processes, services, performance and effectiveness continually.
Course Objectives:
Integra Soft Lab is a professionally managed Infrastructure training company in Chennai, India. We have an impregnable team of experienced trainers backed with unbeatable infrastructure and facilities. We deliver classroom training, weekend training and corporate training in Chennai.
Our Trainers are well experienced and they do carry the practical experience as they worked in top industries for years before coming to the teaching profession.
So they share their knowledge and experience to understand the real-time technologies and real-time implementation. Our team of experienced faculty strives to provide good quality training with effective teaching methodologies.
Vision:
To empower people through needful training and certification and enable them skilled, to be ready for industry needs.
Mission:
Develop exclusive Training and Certification competencies to blend the needs of Individuals, Corporate, Government, Schools and Universities.
Advance Best-in-class Training & Certification practices through accreditations.
Cultivate an Organizational culture that produces high values to our customers.
This ISO 20000 IT Service Management Audit and Certification course will advance your skills and ability to implement IT services that meets international standards of best practices. This certification course will make you conversant with planning, delivery and support OF IT Services.
Organizations mandatorily need a secure, well-established, IT Service Management system in place to achieve confidence and support from clients as well as customers. The ISO/IEC 20000 Lead Implementer Program ensures that professionals possess the knowledge and skills.
This Five-day intensive course enables participants to develop the necessary expertise to audit an Information Technology Service Management System (ITSMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.
ISO/IEC 20000 is an international standard that allows organisations to demonstrate excellence and prove best practice in IT service management.The standard, ISO 20000, gives you guidelines with which you can assess and improve the quality of service management processes of an ICT organization.
ISO/IEC 20000-1 is a service management system (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS.
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