ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation and growth through the proper use of IT.
ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation and growth through the proper use of IT. But ITIL v3 was released in 2007 and amended in 2011. Since then, the world has changed.
Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services.
ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach.
Every ITIL course from New Horizons Kuala Lumpur follows AXELOS standards. You can count on New Horizons to help you obtain industry-leading ITIL training that will enhance your career and help organizations implement ITIL frameworks.
ITIL certifications and training from New Horizons Kuala Lumpur provides the key to unlock the value from your IT investments, by using best practice frameworks to align your IT services with your organizations strategy and goals.
New Horizons Kuala Lumpur Integrated Learning takes students through all stages of the learning lifecycle to create a memorable learning experience. These effective learning solutions also allow managers to direct training in line with business objectives.
This approach is made up of five essential components - Assess, Learn, Reinforce, Support, and Validate.
Assess
The assess portion of the integrated learning approach helps students and companies identify why they need training. This may be to obtain various certifications or to improve job skills.
With assessment prior to training, students and corporate decision makers are able to identify what type of training is needed and at what level. This will help you choose the right solutions to maximize your investment.
Learn:
At New Horizons Kuala Lumpur, we understand that students learn different ways. Our Integrated Learning solutions allow students to choose from a variety of learning methods that fit individual learning styles, or business training needs including:
Traditional, Instructor Led Classroom Training
Online LIVE Learning
Online ANYTIME Learning
Onsite Group Training
Private Classes
Our different training delivery methods allows students and training managers to control the training schedule, the content that they want to learn and the pace of the training.
As part of our Integrated Learning model, New Horizons Kuala Lumpur provides our students tools to help retain course material including:
Hands-on labs
Reference Materials
Practice Exams
Learning Guides
eCourseware
Exam Preparation
This course prepares students for the ITIL 4 Foundation exam. The ITIL 4 Foundation certificate is a requirement for attending any of the ITIL Managing Professional and ITIL Strategic leader modules that lead up o the ITIL master qualification.
This course consists of a combination of five modules that form a part of ITIL 4®. The five modules explore all the essential concepts and technical terminology of ITIL® Service Lifecycle.
The ITIL 4 Foundation course is offered by Sakra Academy (M) Sdn. Bhd.
ITIL training is offered by CLS (Corporate Learning Solutions). Our goal is building sustainable bridges between employment, skills and economic development policies, crucial components to give new impetus for societies to tackle collective challenges.
The purpose of the ITIL® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for service management.
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