ITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system.
DurationITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system. Not just for the IT team, ITIL incorporates a wide range of departments, from design to development, improving the way different teams interact and manage the IT infrastructure.
The update to ITIL 4 took place at the beginning of 2019, and now better reflects the fast-paced and complex environment we live in, opening ITIL up to a wider range of professionals working across the digital landscape. ITIL 4 places more emphasis on the importance of working holistically and collaboratively.
Founded in 1988, ILX is an internationally recognised provider of accredited professional learning, bespoke consulting and recruitment solutions.
ILX delivers Portfolio Programme & Project Management, IT Service Management, Risk Management and Business Financial Literacy learning solutions via a blend of multimedia e-Learning, games and simulations, mobile learning, traditional classroom training, practical workshops and coaching.
A market leader in PRINCE2® training, ILX has provided Best Practice learning to more than 250,000 people across 5,000 organisations in over 100 countries. Our courses are developed in house with a dedicated team of experts to produce quality learning that is engaging, interactive and flexible according to the needs of the client.
The company and its multilingual trainers can support customers around the world with local offices in the UK, Middle East, India, Australia and New Zealand.
Our ITIL training teaches the foundations of IT Infrastructure Library (ITIL) and helps you to understand how your organisation can benefit significantly by applying the ITIL principles to your work environment.
ITEL - Information Technology Enterprise Library Training is the most suitable IT career promoting program in scope. To pursue this Course lead to the acquirement of highly business-oriented IT Services skill set to fulfil the today’s generation business needs.
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation.
The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS).
Learn about ITIL® 4 which is built on the established core of best practice in the ITIL guidance, and be prepared to sit the ITIL 4 Foundation Certificate exam, in three days! ITIL is the most widely adopted approach for IT Service Management in the world.
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