ITILĀ®

by ILX Group New Zealand Claim Listing

ITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system.

$645

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Course Details

ITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system. Not just for the IT team, ITIL incorporates a wide range of departments, from design to development, improving the way different teams interact and manage the IT infrastructure.

The update to ITIL 4 took place at the beginning of 2019, and now better reflects the fast-paced and complex environment we live in, opening ITIL up to a wider range of professionals working across the digital landscape. ITIL 4 places more emphasis on the importance of working holistically and collaboratively.

  • Auckland CBD Branch

    Level 4, 205 Queen Street, Auckland CBD, Auckland

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