ITIL

ITIL course is designed to provide professionals with extensive knowledge to accomplish their day to day job and ITIL certifications. In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations.

Using an engaging case study, you’ll learn the core disciplines of ITIL best practices. Upon completing this course, you’ll be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediatelevel training courses.

ITIL covers five core disciplines are Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement.

ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organizations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.