ITIL® is a critical framework of best practices for delivering IT services. It helps businesses manage risk, strengthen customer relationships, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
DurationITIL® is a critical framework of best practices for delivering IT services. It helps businesses manage risk, strengthen customer relationships, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
Through ITIL’s processes, procedures, tasks, and checklists, a baseline can be established from which to move forward while at the same time demonstrating compliance and competency.
The New ITIL 4 Has Launched!
Technology is at the core of enabling and transforming the modern service economy. As IT professionals, we need to be proficient in multiple disciplines, such as Lean IT, Agile, and DevOps, to deliver on business demand in our fast-paced and complex environment. ITIL® 4 has been developed to provide organizations with comprehensive guidance to manage IT within this new reality
The Fast Lane Group operates globally, across 60+ countries, in the delivery of technology, business, and sales training. We also provide a comprehensive consulting service in cloud, cybersecurity, digital transformation, and mobility.
Fast Lane is an authorized training partner of AWS, Aruba, Cisco, Fortinet, Gigamon, Google Cloud, KnowBe4, ISC2, Microsoft, Palo Alto, Splunk, and other leading vendors.
As a result, we can boast a large pool of subject matter experts to assist with helping organizations achieve their digital transformational goals, whatever they might be. Fast Lane also offers its own training programs around the latest technology trends.
This program is delivered in blended learning mode, so you get the best of live and engaging instructor-led sessions, along with the convenience of on-demand, self-paced learning.
ITIL Foundations certification course provides you with a general overview of the IT Service Management Lifecycle & Processes.
ITIL 4 will take you through a Service Value System which provides a holistic picture of what it really means to contribute to business value.
Get certified in the most widely trusted IT service management approach in the world to escalate your IT career.
IT Chapter is qualified to deliver the entire schema of ITIL® 4 training, including certification courses and workshops. In addition, we can accommodate you in terms of language as we serve you in English and French!
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