ITIL® is a critical framework of best practices for delivering IT services. It helps businesses manage risk, strengthen customer relationships, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
DurationITIL® is a critical framework of best practices for delivering IT services. It helps businesses manage risk, strengthen customer relationships, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
Through ITIL’s processes, procedures, tasks, and checklists, a baseline can be established from which to move forward while at the same time demonstrating compliance and competency.
The New ITIL 4 Has Launched!
Technology is at the core of enabling and transforming the modern service economy. As IT professionals, we need to be proficient in multiple disciplines, such as Lean IT, Agile, and DevOps, to deliver on business demand in our fast-paced and complex environment. ITIL® 4 has been developed to provide organizations with comprehensive guidance to manage IT within this new reality
The Fast Lane Group operates globally, across 60+ countries, in the delivery of technology, business, and sales training. We also provide a comprehensive consulting service in cloud, cybersecurity, digital transformation, and mobility.
Fast Lane is an authorized training partner of AWS, Aruba, Cisco, Fortinet, Gigamon, Google Cloud, KnowBe4, ISC2, Microsoft, Palo Alto, Splunk, and other leading vendors.
As a result, we can boast a large pool of subject matter experts to assist with helping organizations achieve their digital transformational goals, whatever they might be. Fast Lane also offers its own training programs around the latest technology trends.
The IT Infrastructure Library (ITIL) is a library of volumes describing a framework of best practices for delivering IT services. The ITIL has gone through several revisions and currently comprises five books, each covering various processes and stages of the IT service life-cycle.
ITIL Foundation certification is globally recognized and highly demanded certification that not just helps individuals but is beneficial for IT enterprises too.
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will identify the fundamental concepts of ITIL to help prepare yourself for the Foundation Certification.
The ITIL course provides IT leaders, practitioners, support staff, and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts.
IT Infrastructure Library®?(ITIL) is the most widely adopted framework for IT Service Management in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business.
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