ITIL® is a critical framework of best practices for delivering IT services. It helps businesses manage risk, strengthen customer relationships, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
DurationITIL® is a critical framework of best practices for delivering IT services. It helps businesses manage risk, strengthen customer relationships, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
Through ITIL’s processes, procedures, tasks, and checklists, a baseline can be established from which to move forward while at the same time demonstrating compliance and competency.
The New ITIL 4 Has Launched!
Technology is at the core of enabling and transforming the modern service economy. As IT professionals, we need to be proficient in multiple disciplines, such as Lean IT, Agile, and DevOps, to deliver on business demand in our fast-paced and complex environment. ITIL® 4 has been developed to provide organizations with comprehensive guidance to manage IT within this new reality
The Fast Lane Group operates globally, across 60+ countries, in the delivery of technology, business, and sales training. We also provide a comprehensive consulting service in cloud, cybersecurity, digital transformation, and mobility.
Fast Lane is an authorized training partner of AWS, Aruba, Cisco, Fortinet, Gigamon, Google Cloud, KnowBe4, ISC2, Microsoft, Palo Alto, Splunk, and other leading vendors.
As a result, we can boast a large pool of subject matter experts to assist with helping organizations achieve their digital transformational goals, whatever they might be. Fast Lane also offers its own training programs around the latest technology trends.
ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation, and growth.
The ITIL course provides IT leaders, practitioners, support staff, and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts.
IT Service Management helps equip your organization with the integrated, process-based best practices needed to respond quickly to change, maximize resources and meet customer needs.
This course will prepare a student to pass the ITIL 4 Foundation Certification exam. This course introduces you to the IT Service Management best practices.
ITIL certification is widely recognized as one of the key certifications for today’s IT professionals. If your organization is looking to improve IT services, increase productivity, and cut costs, getting ITIL certified is a must.
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