Leadership and Management Training

Understand the fundamentals of leadership and how to apply them in your workplace. Develop effective communication skills and learn how to inspire and empower others.

Course Outline
What is Leadership and Management?

• Your experiences of leadership and management
• Definitions of Leadership and Management
• Leadership vs Management

Your style

• The DISC personality model
• Competency Model
• Training, Coaching, Mentoring and Feedback

Setting goals and targets

• Monitoring and control
• Setting performance objectives
• Setting development objectives
• Performance Management
• Effective delegation

Effective communication

• Communication and consistency
• Empathy and well-being
• Prioritising work
• Managing difficult situations

Building your team

• Team building
• Motivating your team
• Empowering your team