Learn to communicate clearly and effectively, solve problems, make thoughtful decisions and earn others' trust and respect.
DurationSucceed professionally by grasping the essential concepts of emotional intelligence and utilizing them to form powerful, healthy relationships.
Learn to communicate clearly and effectively, solve problems, make thoughtful decisions and earn others' trust and respect.
Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in Southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina, and the Iyarhe Nakoda. The City of Calgary is also home to the Métis Nation.
Leaders who understand the impact of emotional intelligence, who are self-aware, and who use that basic knowledge to influence others are those leaders people want to work with.
Leaders exercise emotional intelligence by being self-aware, in-tune to of the moods and emotions of others, controlling and managing their own emotions, and by influencing the emotions of those they lead.
This course provides insight into the relationship between emotion, productivity and quality, and the impact of emotional intelligence in the workplace.
Emotional Intelligence is an ability, a skill, and a behaviour that allows one to tap into the emotional framework, signals, and cues of our lives.
Yet, emotional intelligence is the one guiding us through the complexity of relationships we have with people with different personalities and needs.
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