This course will help develop the core knowledge and basic skills you need for a successful career in this wide and exciting sector, while also teaching you about what life in the industry is really like.
DurationIs this course for you?
Do you have dreams of working in the varied and exciting world of travel and tourism? Do you know that you want a career in this exciting industry but are undecided what job you'd like to do? Or do you have ambitions of becoming a travel agent, tour guide, cabin crew member, or resort representative?
If that sounds like you, then this qualification could be your ticket to your future career.
This course will help develop the core knowledge and basic skills you need for a successful career in this wide and exciting sector, while also teaching you about what life in the industry is really like.
It covers everything from customer service, planning trips to visitor attractions and travel destinations, how to recommend holidays and destinations, and the differences between different types of airline, and the role of cabin crew and holiday reps, right through to managing your rights and responsibilities in the workplace, job opportunities, and how to build working relationships with customers and colleagues.
With our great facilities, fully-qualified teachers and expert tutors, and our professional links with companies such as British Airways, we have the perfect environment for you to learn about the world of travel and tourism.
What experience and skills will you gain?
You will study a mix of compulsory and optional modules in interesting topics such as:
Customer service in travel and tourism
Displaying travel and tourism products and services
Planning a trip to a visitor attraction
UK travel destinations
Recommending a package holiday
Schedule, charter and low-cost airlines
The role of air cabin crew
The role of the overseas resort representative
Planning and participating in an event
Work experience in travel and tourism
Planning for a job in travel and tourism
Conduct at work
Investigating rights and responsibilities at work
Speaking confidently at work
Being responsible for people's money
Researching a tourist destination
Planning and taking part in a visit
Displaying travel and tourism information
Carrying out an individual project
Working in a team
Building working relationships with colleagues and customers
How will you be assessed?
You will be assessed in a variety of innovative ways, including practical tasks, observations, presentations, assignments and coursework.
There are no exams or high-pressure situations, and you will even have the chance to use Instagram feeds and video presentations for your assessments
About us
South Bank Colleges, comprising Lambeth College and London South Bank Technical College was judged as 'GOOD' following the Ofsted inspection in March 2022.
Our colleges offer a wide range of high-quality, professional and technical courses that open doors to future career opportunities in a vast array of sectors: health and social care, engineering and robotics, science, games design, hospitality, sport, digital media, IT and more.
Most of all we will help students to become qualified, workready and motivated professionals with the skills and confidence needed to participate in today’s competitive job market.
Our standards are high, with the vast majority of our students going into work, higher education or training. You can expect an excellent experience in terms of teaching, learning, industry links, facilities and study resources.
You will be encouraged to take responsibility for your own work and manage your deadlines, to develop independent thinking and learning skills and to work with others to complete activities within your chosen programme of study.
Whether success on your chosen programme will take you directly into employment or to your chosen university, we are committed to helping you develop the skills to succeed in life.
Our 5 year strategy is designed to support us in delivering our vision to transform lives, communities, businesses and society through applied education and insight.
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