Level 2 Extended Certificate/Diploma in Aviation and Cabin Crew

With the aviation industry set to expand in the South East of England, take advantage of this unique opportunity to gain two qualifications through one course. With a twin focus on cabin crew and aviation operations skills, gain essential insights into what’s required to work for an airline or on the ground at an airport.

Entry Criteria

3 GCSEs (A*–D/9-3) or successful completion of the Level 1 programme.

What will I study?

City & Guilds Level 2 Diploma in Air Cabin Crew includes:

• Airline health, safety and security - gain a thorough understanding of a range of legislation related to the activities that airlines adhere to and how they maintain health, safety and security in a confined environment

• Airline emergency procedures - learn how to respond to various planned and unplanned emergencies on-board an aircraft including the operation of emergency equipment

• Roles of air cabin crew on board - develop the necessary knowledge of the on-board role of cabin crew. Learn how to prepare the cabin for boarding, deal with passengers with special requirements, carry out a professional in-flight service, make effective passenger announcements and complete the necessary documentation required for a flight

• Airport check-in - understand the different roles that staff have to undertake when checking-in passengers. Learn the safety and security checks necessary to board a plane and how to deal with customer enquires in a professional manor

• Aircraft dispatch process

• Supporting flight operations

NCFE Level 2 Certificate in Aviation Operations on the Ground includes:

• Aviation communications

• Airport check in, boarding, baggage and arrival services and facilities

• Aircraft dispatch process - The necessary steps required prior to takeoff

• Supporting flight operations