Level 2 ICQ Certificate in Customer Service

People 1st are here to support your training and employment goals, with our accredited range of courses and qualifications

Why choose People 1st?

Our friendly, supportive and knowledgeable team are ready to help you explore our suite of programmes and qualifications.  

Whatever your circumstances, we can advise you on the best training and employability initiatives available.

We put people first; it’s in our name. Come see how we can help you and together let’s realise your ambition.

Where we are now….

Over the last thirty years, People 1st have grown steadily to offer our services at 15 different offices across the North and South of Ireland.

We have a wealth of experience with 100+ staff and over 60 associates including dedicated training specialists, mentors and employment coaches, with vast experience in the design, development and accreditation of training qualifications and quality marks. 

As an award winning training and employment provider, we offer a range of government funded and European Social Funded training programmes, employment support initiatives and training solutions at both individual and corporate level.  

 Over the last three decades, we have supported over 75,000 people to achieve accredited qualifications and helped over a third of participants transition into employment or upskill.

Having been a ‘Deloitte Best Managed Company in Ireland’ for the last eight years in a row, and also holding the ‘Investors in People’  Gold Standard award, we are proud to pursue excellence.

Company Values
The range of qualities which set our company apart are captured in our company values represented in the acronym CULTURE
C – Commitment
U – Understanding
L – Loyalty
T – Team
U – Unique
R – Respect
E – Excellence