Life coaching combines coaching/training and techniques usually only used in therapy to help a person or group set and achieve their goals.
DurationLife coaching combines coaching/training and techniques usually only used in therapy to help a person or group set and achieve their goals.
The ‘life’ element highlights the holistic nature – techniques which can be applied to any aspect of a persons’ life and can be used at any time and in any situation.
You will:
Explore and understand what life coaching is and how it can be used
Understand how to develop, refine and measure effective outcomes and goals for yourself, your team or customers
Understand the link between thoughts and behaviour and how by addressing problematic thoughts we can change problem behaviour
Understand modelling and how to model others.
Improve communication and negotiating skills
Learn about and be able to apply various strategies for difficult or challenging situations – from an important presentation to dealing with an angry customer during a home visit
Understand surface needs vs. driving needs
Understand and be able to use a variety of coaching models, tools and techniques that can be used to increase confidence, develop motivation and improve life skills.
Who will benefit from this course?
Everyone regardless of their day job or level from managers to frontline staff.
About us
HQN provides high-quality advice, tailored support, and training on everything to do with housing. We have a proven track record of helping organisations and individuals respond to the challenges of an ever-evolving sector.
HQN was originally set up by Alistair McIntosh and David Garland in 1997 to help social housing organisations navigate the new policy and regulatory landscape introduced by the New Labour government.
From Decent Homes, the creation of the ALMO movement and the Audit Commission inspection regime to the austerity years, government cuts, and the ongoing fallout from the Grenfell disaster, HQN has supported the sector every step of the way.
We have always been proud of our ability to provide fast, practical guidance to the housing profession. We do this in a range of different ways:
The Housing Quality Network – our main best practice network
Nine innovative specialist networks
Consultancy support
Accreditation
Training
Events and workshops.
What we offer
Vast expertise in housing management, asset management, housing finance, governance, leasehold management, policy and strategy, income collection, tenancy sustainment, private rented sector housing, resident engagement, neighbourhood management and building safety
Access to a wide range of associates who are all experts in their fields
Access to a bank of information and good practice drawn from our network membership and our work with the best in class
A well-respected company with a proven commitment to the social housing sector and a strong track record.
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