Managing Conflict And Negotiation

by Access Training Claim Listing

Identify how and why conflict occurs by exploring your own values and motivation

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img Duration

1 Day

Course Details

Topics include

  • Causes of conflict

  • Personal values and motivation

  • The emotionally intelligent leader

  • Unconscious Bias/Inclusivity

  • Evaluation of leadership styles

  • Coaching Models

  • Feedback to support performance

  • Negotiation and the big picture

  • Handling difficult situations

  • Building relationships

By the end of this session you will be able to

  • Identify how and why conflict occurs by exploring your own values and motivation

  • Understand emotional intelligence and how

  • recognition of unconscious bias can strengthen trust and relationships

  • Practise handling conflict in a simulated environment

  • Practise negotiation techniques in a simulated environment

  • Newcastle Branch

    Gateshead Skills Academy 8th Avenue Kingsway South, Newcastle

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