Managing Engineering Knowledge Risk

With a looming skills shortage and trends like the great resignation, engineering organisations are at risk of losing invaluable engineering knowledge. 

Senior and experienced engineering staff are at or near retirement age. Engineers are in high demand. And experts of all ages are changing jobs. When your organisation loses expert staff, it can weaken your capability. It can also compromise business continuity. 

But few organisations really know if they're at risk of losing critical knowledge because: 

• they have not identified and specified at-risk capability 
• they have not quantified risks associated with specific knowledge loss 
• ways to transfer hard-to-write-down knowledge are poorly understood 
• knowledge retention planning is rare and ad hoc 

This course gives you practical tools and techniques to retain critical engineering knowledge, even when experienced staff leave. You’ll learn how to develop a plan for broader knowledge risk identification, prioritisation, and mitigation in your workplace. And you’ll develop a Personalised Knowledge Transfer Plan for a chosen expert. 

After completing this course, you'll know how to identify knowledge risk and have a toolkit of processes and procedures to retain this knowledge and your organisation’s capability.

Learning Outcomes:

• Identify, describe, and quantify 'knowledge risk' in your own organisation
• Assess knowledge risk priorities and plan their mitigation
• Apply a process to identify high-priority experts for targeted knowledge transfer actions
• Develop practical, actionable, individual Knowledge Transfer Plans for key experts
• Receive feedback and guidance on plans to address your key knowledge risks