Microsoft 365 Administrator Course

The MS-102: Microsoft 365 Administrator course is a comprehensive training program designed for IT professionals who want to learn about managing and configuring Microsoft 365 services.

The course covers a broad range of topics, from setting up the Microsoft 365 experience to implementing identity synchronization, exploring security measures, and managing compliance within the tenant.

Learners will gain practical knowledge on how to effectively manage user accounts, licenses, and groups, as well as how to add custom domains and ensure client connectivity.

The course also delves into managing tenant health, deploying enterprise apps, and utilizing Microsoft Viva Insights to analyze workplace data.

Security is a major focus, with modules dedicated to understanding security metrics in Microsoft 365 Defender, managing security services, and implementing threat protection strategies. Data governance is also covered, with lessons on archiving, records management, and data retention.

Finally, the course addresses compliance by exploring and implementing solutions like Microsoft Purview Insider Risk Management, Information Barriers, Data Loss Prevention, and sensitive information classification to ensure the organization meets regulatory standards.

With this training, learners will become proficient Microsoft 365 administrators, capable of ensuring their organization's environment is secure, compliant, and optimized for productivity.

Course Prerequisites:

• To ensure a successful learning experience in the MS-102: Microsoft 365 Administrator course, students are recommended to possess the following minimum prerequisites:
• Basic understanding of computer networks and hardware, including familiarity with concepts such as IP addressing, DNS, and common networking protocols.
• Fundamental knowledge of Microsoft 365 services and features, as well as a grasp of the general principles of cloud computing.
• Experience with Windows operating systems, particularly Windows 10, as it will help in understanding client connectivity and the user experience.
• Familiarity with general IT practices, including an understanding of security concepts, user management, and administrative tasks within an IT environment.
• Prior exposure to or experience with managing user identities, including permissions, authentication, and authorization.
• Basic experience with using PowerShell and the Microsoft 365 admin center for administrative tasks.
• A willingness to learn and explore new technologies and features within the Microsoft 365 ecosystem.
• Please note that these prerequisites are meant to provide students with a foundation that will help them grasp the course content more effectively. They are not mandatory, but they are highly recommended to maximize the benefit of the course.

Learning Objectives:

• Configure user experiences and manage licenses, user accounts, and mail contacts in Microsoft 365.
• Implement and manage groups, add custom domains, and set up client connectivity within Microsoft 365.
• Assign and manage administrative roles, monitor tenant health, and deploy Microsoft 365 Apps for enterprise.
• Analyze workplace data with Microsoft Viva Insights to optimize productivity and collaboration.
• Understand and prepare for identity synchronization, and manage directory synchronization tools and synchronized identities.
• Implement secure user access and explore Zero Trust security principles, Microsoft 365 Defender, and Secure Score metrics.
• Manage security services, including Exchange Online Protection and Microsoft Defender for Office 365, and configure Safe Attachments and Safe Links.
• Utilize Microsoft 365 Defender for threat protection across apps, endpoints, and email.
• Understand data governance in Microsoft 365, including archiving, retention policies, and message encryption with Microsoft Purview.
• Implement and manage compliance features such as insider risk management, information barriers, data loss prevention, and sensitivity labels in Microsoft 365.