Microsoft Dynamics 365 Fundamentals (CRM) course has been designed for candidates preparing for the MB-910 exam. This MB-910 training will provide candidates with a broad introduction to the customer engagement capabilities of Dynamics 365.
DurationMicrosoft Dynamics 365 Fundamentals (CRM) course has been designed for candidates preparing for the MB-910 exam. This MB-910 training will provide candidates with a broad introduction to the customer engagement capabilities of Dynamics 365.
They will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This training includes lectures as well as hands-on labs.
Candidates for the MB-910 exam should understand customer engagement principles, business operations, and general computer skills.
Learning Objectives:
We Teach Technology & Business. We Manage Learning.
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Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales goals, automate best practices, learn from data, and more.
Microsoft Dynamics 365 course is offered by Cloud Tech Academy for all skill level. Our team of experienced and certified training experts are here to give you the latest skills you need to land a high paying career in technology.Â
Trains you to become an expert in Microsoft enterprise resource planning (ERP) and customer relationship management (CRM) software applications.
This business management solution helps companies automate and manage their financial, customer relationship, and operational processes in a better, faster, and more reliable way.
Microsoft Dynamics 365 is a 1-day expert-led course consisting of 06 modules. The course will give you an in-depth introduction to an enterprise's supply chain management, finance, commerce, human resources, and operations management, provided via lan sessions and hands-on experiences.
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