Microsoft Dynamics

Microsoft Dynamics course is a complete amalgamation of 5 primary products. These products are geared on the road to midsize establishments with simple corporate organizations and low to moderately complex manufacturing models.

These 5 primary products are:

• Microsoft Dynamics AX/AX7/ Dynamics 365 operation: multi language, multi-currency ERP business software with global business features. 
• Microsoft Dynamics CRM / 365:  This business solution that helps companies improve marketing, sales, and service engagement with their customers to drive organizational efficiency, while helping to improve customer experience.
• Microsoft Dynamics NAV: Multilanguage and multi-currency business management solution for managing finance, workforce, and supply chain.
• Microsoft Dynamics SL (Solomon ): Intended for project-driven organizations.
• Microsoft Dynamics GP: Assist with finance, manufacturing, supply chains, analytics and electronic commerce for small and medium-sized enterprises.

Syllabus:

• Introduction
• Benefits of Closed Loop Marketing
• Creating and Using Marketing Lists
• Marketing Campaigns and Quick Campaigns
• Quick Campaigns
• Introduction to Marketing Campaigns
• Creating a Marketing Campaign
• Creating and Using Campaign Templates
• Importing Leads
• Analysis, Reporting and Goals
• Analyzing Marketing Information with Lists, Views and Charts
• Working with Reports
• Creating and Managing Marketing Goals
• Creating Charts
• Customizing and Working with Dashboards
• Implementing and Managing Marketing Campaigns
• Campaigns, Campaign Activities and Marketing Lists
• Creating and Using Email Templates
• Sales Literature, Products and Price Lists
• Distributing Campaign Activities
• Capturing and Viewing Campaign Responses
• Working with Campaign Responses
• Sales Management in Microsoft Dynamics
• Introduction
• Overview of the Sales Process in Microsoft Dynamics CRM
• Core Records in the Sales Process
• Tracking Competitors and Managing Sales Literature
• Working with Leads
• Working with Opportunities
• Sales Processes, Workflows and Dialogs
• Working with the Product Catalog
• The Product Catalog and the Sales Process
• Unit Groups
• Adding and Maintaining Products
• Creating, Maintaining and Using Price Lists
• And more.