MS Outlook 2013 Course

This Microsoft® Outlook 2013 teaches the information worker how to use the various elements, such as mail, calendars, and contacts, to coordinate communications and collaborations with others.

The user will acquire fundamental concepts and skills, building on this foundation as they increase their productivity in communication and sharing information with others.

Course Prerequisites

This course is designed for students who are familiar with personal computers, using a keyboard, and using a mouse. The course assumes that students have completed the Microsoft Windows course or have equivalent Microsoft Windows knowledge and experience.

Lesson 1: Getting Started withEmail

• Entering and Formatting Message Text

• Inserting Items in Messages

• Working with Attachments

• Using Message Options

• Using the Reading Pane

• Marking Messages as Read or unread

• Flagging Messages

• Using the Reminders Window

Lesson 2: Managing Email

• Using Signatures

• Applying Signatures

• Working with Conversations

• Ignoring Conversations

• Cleaning Up Conversations

• Organizing Messages

• Using Categories

• Sorting Messages

• Using Folders

• Moving Messages

• Deleting Messages

• Automating Message Tasks

• Managing Junk email

• Marking Messages as Junk

• Emptying the Junk E-mail Folder

Lesson 3: Working with People

• Working with Contacts

• Managing Address Books

• Creating a New Contact

• Editing or Updating a Contact

• Deleting a Contact

• Working with Contact Groups

• Creating a New Contact Group

• Adding Notes for the Contact

• Using the Contact Group

• Printing Contacts

Lesson 4: Using the Calendar

• Scheduling Items

• Changing Views

• Using the Date Navigator

• Creating an Appointment

• Using the Calendar View

• Using the Appointment Window

• Creating an Appointment from an Email

• Scheduling Events

• Sending Meeting Requests

• Scheduling a Meeting

• Tracking Responses to MeetingRequests

• Making Changes to Meetings

• Cancelling or Deleting a Meeting

• Using Meeting Notes

• Customizing the Calendar Options

• Sharing Your Calendar by E-mail

• Adding a Calendar to your calendar

• Printing the Calendar

Lesson 5: Using Tasks, Notes and the Journal

• Creating Tasks

• Tracking the Status of a Task

• Marking a Task Complete

• Changing the Task Status

• Assigning a Task

• Updating Tasks and SendingStatus Reports

• Customizing Tasks

• Printing Tasks

• Using Notes

• Attaching Notes to Contacts

• Customizing Notes

• Printing Notes

• Using the Journal

Lesson 6: Organizing Information

• Using Search

• Creating a Search Folder

• Using the Search Feature

• Using Rules

• Creating Rules

• Modifying Rules

• Sending Automatic Replies

• Working with Data Files

• Managing Multiple Accounts

• Customizing Outlook

• Customizing Mail