Negotiation Skills And Conflict Management

The course provides delegates with knowledge of the dynamics of the South African labour market, conflict management, affirmative action, the latest labour legislation, grievances and dismissals, collective bargaining structures and processes, CCMA conciliation and arbitration, and strikes and negotiation skills

The legal and human resource management industries have so many different sectors, and the opportunities that come with legal and human resource management programmes are almost endless. If you have an eye for detail, are interested in everything to do with the law, have excellent people skills and enjoy hard work, then a career in law or human resources may be perfect for you.

Whether you’re looking to go into human resources with our HR management programmes and courses or are looking at a career in law with our legal secretary or a legal writing programmes, our selection of law and human resource management programmes will give you everything you need in order to succeed.

When you take a law or HR management programme at Ratomac Trading Consultants, we guarantee that you will be equipped with all the knowledge and skills you need to make the most of your career.

Learning Outcomes:

After successfully completing this programme you will be able to;

• Develop human potential and build relationships of mutual trust and respect.
• Create and maintain processes and procedures that drive innovation, plan and define performance foals, utilise time effectively, delegate, analyse problems and make decisions.
• Develop leadership by demonstrating effective questioning and listening skills: one-on-one, in small groups and leading problem-solving meetings.
• Balance the desired outcomes of visions and plans with an accurate assessment of actual performance, and hold others accountable to predetermined results.
• Investing in leadership development training will help build your team's leadership skills, which will ensure you are more than likely to have a bright career path ahead of you.
• After successfully completing this programme you will be able to explain the importance of human resources and their effective management in organizations, Demonstrate a basic understanding of different tools used in forecasting and planning human resource needs, Describe the meanings of terminology and tools used in managing employees effectively, Record governmental regulations affecting employees and employers and analyse the key issues related to administering the human elements such as motivation, compensation, appraisal, career planning, diversity, ethics, and training