DurationCourse Outline
What is assertiveness
Passive, aggressive and assertive behaviour
Identifying behaviour in others
What is assertive behaviour and why it is beneficial
Becoming more assertive
Understanding where you are now
Using S.W.O.T
Understanding your value and your rights
L.A.D.D.E.R
Using assertiveness
Understanding empathy
Planning and managing meetings
Using positive body language
Saying no
Handling difficult conversations
Know what success looks like
Gather your evidence
Using empathy
Maintaining your calm
Good communication
The JoHari window
Barriers to clear communication
Prioritisation
Being and advocate
Listening
As a digital consultancy, solving our clients' most complex training and software development requirements is what we do, day in day out. We know business can be complicated and your time is precious.
You need clear choices and concise advice that can be tailored to your exact specifications. We will collaborate with you and advise you with clarity and confidence. Our core service areas are: Training, Digital Consultancy & Development and Claris FileMaker.
Our Assertiveness training course will help you understand why assertiveness is so important and learn the key skills needed for success. During the course attendees will have the opportunity to consider their own situation and develop a personal communication style that works for them and for thei...
This course with preparatory and post course materials will give you knowledge and practice for evaluating situations and responding appropriately. It will focus example situations that you may encounter during your doctorate.
Express yourself more clearly, openly and confidently in your personal and professional relationships. This course is intended for anyone that needs to develop their assertiveness skills and improve communication with others
The course will be accredited by the CPD at LEVEL 3. This one day course is designed to help learners identify assertive behaviour and use assertiveness to improve performance in the workplace.
This workshop aims to help individuals take steps towards a more effective working relationship with their manager/ supervisor and colleagues.
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