DurationCourse Outline
What is assertiveness
Passive, aggressive and assertive behaviour
Identifying behaviour in others
What is assertive behaviour and why it is beneficial
Becoming more assertive
Understanding where you are now
Using S.W.O.T
Understanding your value and your rights
L.A.D.D.E.R
Using assertiveness
Understanding empathy
Planning and managing meetings
Using positive body language
Saying no
Handling difficult conversations
Know what success looks like
Gather your evidence
Using empathy
Maintaining your calm
Good communication
The JoHari window
Barriers to clear communication
Prioritisation
Being and advocate
Listening
As a digital consultancy, solving our clients' most complex training and software development requirements is what we do, day in day out. We know business can be complicated and your time is precious.
You need clear choices and concise advice that can be tailored to your exact specifications. We will collaborate with you and advise you with clarity and confidence. Our core service areas are: Training, Digital Consultancy & Development and Claris FileMaker.
Assertiveness is one of the key skills a successful person possesses. It is a tremendously powerful skill that will not only serve you in your work life but also in your personal life too. Assertiveness is about being responsible for yourself and making your life work for you, instead of being a vi...
This course will help you feel more confident in how your handle your colleagues, your manager and your customers
Virtual training course to enable employees to understand the concept of Emotional Intelligence and how this can be used to develop assertive behaviours to create positive workplace relationships.
In this full day course (available as a private or public session) delegates will define assertiveness both at a personal level as well as a business environment. Useful tips will be discussed that will enable participants to become more confident without causing friction and achieve a win-win out...
In this day and age, new ways to achieve more productivity are being released daily, and for companies to keep up, they need to keep their professionals up to date through training and retraining. We cater to professionals from all walks of life.
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