Course Outline
What is assertiveness
Passive, aggressive and assertive behaviour
Identifying behaviour in others
What is assertive behaviour and why it is beneficial
Becoming more assertive
Understanding where you are now
Using S.W.O.T
Understanding your value and your rights
L.A.D.D.E.R
Using assertiveness
Understanding empathy
Planning and managing meetings
Using positive body language
Saying no
Handling difficult conversations
Know what success looks like
Gather your evidence
Using empathy
Maintaining your calm
Good communication
The JoHari window
Barriers to clear communication
Prioritisation
Being and advocate
Listening
As a digital consultancy, solving our clients' most complex training and software development requirements is what we do, day in day out. We know business can be complicated and your time is precious.
You need clear choices and concise advice that can be tailored to your exact specifications. We will collaborate with you and advise you with clarity and confidence. Our core service areas are: Training, Digital Consultancy & Development and Claris FileMaker.
Establishing your personal communication style and identifying how it impacts on others will have a positive effect on you and those around you. Delegates will learn the essential skill of communication and how to use their style to influence others, remain in control, and develop self-confidence w...
This course differs from commercially available courses in that it addresses assertiveness skills in the context of schools, colleges and trade unions.
Assertiveness course is offered by Awareness Therapy
This workshop is designed for leaders at all levels who would benefit from confidence and assertiveness exercises to enhance their practice.
Becoming more assertive can be immensely beneficial - discover how to deal with people confidently and effectively, without being too passive or aggressive. This course will benefit lawyers and non-law professionals alike.
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