DurationCourse Outline
What is assertiveness
Passive, aggressive and assertive behaviour
Identifying behaviour in others
What is assertive behaviour and why it is beneficial
Becoming more assertive
Understanding where you are now
Using S.W.O.T
Understanding your value and your rights
L.A.D.D.E.R
Using assertiveness
Understanding empathy
Planning and managing meetings
Using positive body language
Saying no
Handling difficult conversations
Know what success looks like
Gather your evidence
Using empathy
Maintaining your calm
Good communication
The JoHari window
Barriers to clear communication
Prioritisation
Being and advocate
Listening
As a digital consultancy, solving our clients' most complex training and software development requirements is what we do, day in day out. We know business can be complicated and your time is precious.
You need clear choices and concise advice that can be tailored to your exact specifications. We will collaborate with you and advise you with clarity and confidence. Our core service areas are: Training, Digital Consultancy & Development and Claris FileMaker.
Assertiveness is a learned behaviour and thinking style encompassing the ability to express yourself in an open, honest and direct way. Being assertive means recognising your rights whilst respecting the rights of others. Contrary to belief, assertiveness is not a fixed state and it can be learned ...
Your ability to effectively articulate your thoughts and desires is critical to your success in any endeavour, both in and out of the workplace; whether you let others have things their way to keep the peace,
This 7-week course will explore what self-esteem is, how it develops, how it is affected and will share the tools and techniques participants need to boost their confidence and sense of self-worth. Participants will have opportunities to reflect on the practice of their new skills between sessions.
Step into the world of the “Assertiveness Skills” course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination.
This course is for anyone whose answers to these questions are “yes”. Delegates will learn how to boost their confidence and express themselves assertively.
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