Process Mapping Tools And Techniques

Gain a greater understanding of current practices, identify improvements, risks and opportunities, streamline practices and clarify roles and responsibilities through effective process mapping.

• Understand what a business process is (and is not).
• Appreciate the benefits of process improvement.
• Experience using process mapping techniques.
• Use a framework for process improvement and mapping.
• Gain skills and knowledge to apply business process mapping methods and tools in your organisation for improved outcomes.

What Is Covered In The Course?

• The role that business processes play in your organisation.
• The benefits of process improvement
• How to approach developing business improvement and process mapping.
• Methods for developing effective business improvement including process analysis, review, development and implementation.
• Methods for conducting process mapping workshops.
• The role of process tools and standards in the effective development, implementation and embedding of business processes in an organisation.