QM 12 Root Cause Analysis

This 2-day course is designed for participants to be aware of the requirements of incident investigation and learn how to build a timeline of events leading to incidents, then use the tripod beta methodology to analyze the agents, objects and events in incident analysis.

The main goal of the kaizen philosophy is to improve quality and productivity while reducing waste. This is achieved through continuous small – and often relatively simple – measures and actions. Kaizen is a daily process, the purpose of which goes beyond simple productivity improvement.

The objectives of this programme are: To equip learners with basic and advanced knowledge in quality management and quality improvement. To provide learners with the necessary skills for them to define, measure, analyze, improve and control the quality management and quality improvement plans in t...

Risk awareness has increased as we live in a less stable economic and political environment. This risk management training course aims to provide managers with a solid understanding of Management risk / Business risk and how to manage it.

Explain the purpose of a quality management system, of quality management systems standards, of management system audit, of third-party certification and the business benefits of improved performance of the quality management system. Explain the role and responsibilities of an auditor to plan, con...