This course aims to equip learners with the knowledge and skill to perform 1st party and 2nd party audits on Quality Management System in accordance with ISO 9001:2015 Standard.
This course aims to equip learners with the knowledge and skill to perform 1st party and 2nd party audits on Quality Management System in accordance with ISO 9001:2015 Standard.
Course Content
Day 1
ISO 9001:2015 Overview
Context of the Organization
Leadership and Commitment
Risk and Opportunities
Customer Focus and Satisfaction
Quality Control
NC and Corrective Action
Quality KPI and Continual Improvement
Day 2
ISO Auditing Principles
Audit Objectives
Internal Audit Processes
Stage 1- Audit Preparation
Stage 2- Conduct of Audit
Stage 3 – Report Findings and Follow Up
Assessment & Certification
Certification will be issued to participants who have attended the course and have successfully completed the assessments.
Who Should Attend
Appointed Internal Auditor for Quality Management System, Quality Managers, Management Representative, Department Manager Method of Study Our participant benefits from a learner-centered approach based on active-learning and problemcentric principles.
This is conducted through active participation methods such as role-playing and group discussion., Problem-based leaning enables participants to find solutions to Issues through case studies, classroom discussion and industrial examples.
Beginnings
In 2010, a small group of like-minded petrochemical experts from ExxonMobil gathered together. Having observed the benefits of uncompromising safety and quality control practices in their industry, they envisioned sharing that level of assurance with all other enterprises.
To do so, they decided to start an online repository called the International Safety Resource Centre (ISRC). In addition to this digital platform, the team also began conducting face-to-face consultancy and training. This allowed them to understand the unique needs of each organization on a more individual level.
Development
Realizing that each client’s unique requirements were unique, ISRC began developing customized training based on their wealth of knowledge in highly-technical applications. This allowed them to develop specialized solutions which fulfilled niche and high-grade applications for engineering and laboratory environments.
Over time, word began to spread not only of ISRC’s know-how, but also of the pride they took in getting things right. Companies undergoing audits spoke up about ISRC so often that even certifying bodies like TÜV SÜD started getting curious.
Since then, ISRC’s tireless go-getter attitude has won over the hearts of giants such as Sony, Singapore Power, A*STAR, and Changi Airport Group to name a few. This has resulted not only in one-off projects but long-term business relationships that continue to ensure improved performance and safety at all levels of enterprise.
Future
Improving each step of the way, ISRC now stands ready to cover new ground in the next age of quality and safety assurance. Ever prepared, ISRC has pre-emptively tested and refined remote monitoring sensor systems, digital training methods, and even a proprietary site-monitoring mobile app—all to ensure and evenenhance both safety and quality in the pandemic-affected business landscape.
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