This course will give delegates confidence in the accuracy and completeness of their written communications, and allow them to make the right impression.
DurationOverview
This course will give delegates confidence in the accuracy and completeness of their written communications, and allow them to make the right impression.
The documents, reports and emails we produce are an important part of our image, both as an individual and as an organisation.
Preparing documents and emails which are well written, have clarity and are concise will promote our professionalism and make us more effective.
Who Will The Course Benefit?
This course will benefit those individuals who would either like to refresh their business writing skills or understand how to write either more concisely or with more impact.
Please bring examples of your business writing with you to this workshop (providing there are no confidentiality issues involved). We strongly advise all delegates to bring samples of their writing with them on a memory key. The added advantage is that writing created during the course can be taken away for further use.
Course Content
What business correspondence should look like and contain.
Improving sample correspondence.
Writing in plain language and the Plain English Campaign.
The 4-block structure.
Understanding grammar and practicing spelling.
Using Pyramid Thinking to create logical flow.
Eliminating business clichés.
Active and passive construction.
Skills Gained
At The End Of This Course You Will Be Able To:
Recognise and use the 4-block structure for a letter/email
Use powerful words and phrases
Demonstrate the importance of grammar, punctuation and spelling to business writing
Apply appropriate email etiquette
Understand the importance of using plain English
Demonstrate the differences between active and passive sentence construction
Remove clichés and redundant expressions from your writing
Use Pyramid Thinking to organise complex or large volumes of data into a coherent story
Prevent mistakes that stop you being understood.
We’ve been providing successful training and development programmes since 1996 and we love it! We get a buzz from the altruistic sense of genuinely helping people, of unlocking potential and helping individuals, teams and organisations to be the best that they can be!
At Elliott Training we believe that at the heart of any business there must be a focus around culture, passion and the desire to make a difference. As one of the UK’s leading training companies, we’re passionate about the power of training.
We know your people are your biggest asset, so we use all our knowledge and experience to create award-winning training programmes that inspire your people and enable your business ambitions.
It is our fundamental belief that an organisation is only as good as its people. Creating a balance that combines the correct depth and blend of skills is fundamental to the achievement of goals within your business. We align our programmes to your organisational values, culture, vision and strategy; making sure you have the right people, with the right skills at the right time.
We have a wealth of experience gained from our extensive work within Leadership, Management and Customer Service. We will work closely with you to identify the successes, strengths, best practices and gaps that are delivering current results before putting together a programme to address area’s where improvement in skills, behaviours and knowledge can be encouraged.
Our approach to training and development is to make a difference. We develop programmes that inspire people to think differently, behave differently and continue to make a difference when they return to the workplace
Whilst all our work is underpinned by the best that psychology and business brains have to offer – it is translated into memorable and usable tools and techniques for everyday use in business and in life. We’re unashamedly eclectic in our use of theories and concepts – we take the best from all schools of thought and create what feels right.
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