SAP ERP

by NICE (National Institute of Computer Education Pvt. Ltd) Claim Listing

SAP ERP course is offered by NICE (National Institute of Computer Education Pvt. Ltd). NICE-National Institute of Computer Education Pvt. Ltd., is one of the Pioneer Computer Training Institute of the Country setting quality standards for ‘IT Education’.

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img Duration

6 Months

Course Details

SAP ERP course is offered by NICE (National Institute of Computer Education Pvt. Ltd). NICE-National Institute of Computer Education Pvt. Ltd., is one of the Pioneer Computer Training Institute of the Country setting quality standards for ‘IT Education’.

Quality Education & Training from NICE have become synonymous. This is reflected by the acceptance of NICE Certificates by all and utilization of its Services by MNCs, Public & Private Sector Organizations, Government Departments, Universities, Colleges, Etc.

 

Course Structure:

  • 1. Introduction
  • Introduction to ERP
  • Overview on SAP Modules and CRM Sub-Modules
  • Architecture of SAP-CRM
  • ASAP Methodology and Implementation Road-Map
  • 2. Customizing Fundamentals (Master Data)
  • Overview of Accounts and Business Partners
  • Account Classification Options and Account Hierarchies
  • Data Exchange with the SAP ERP Systems
  • 3. Organization Management
  • Create/Change Org Structure for Sales/Service/Marketing Scenarios
  • Organizational Data Determination
  • 4. Product Master
  • Basic Features of the Product Master
  • Set Types, Attributes, Categories and Hierarchies
  • 5. Basic Functions
  • Partner Determination Procedure
  • Partner Functions
  • Access Sequence
  • PDP Rules
  • Text Determination Procedure
  • Text Types and Text Objects
  • Access Sequence
  • Action Profile
  • Date Profile
  • Status Profile
  • CRM Pricing
  • Condition Technique and Condition Maintenance Group
  • Activity Management
  • 6. Marketing
  • Overview of Marketing Management in SAP  CRM
  • Marketing Planning and Campaign Management
  • Segmentation of Business Partners
  • Communication Methods, Mail Forms and Conditions (ERMS)
  • External List Management
  • Special Functions and Features in Campaign management
  • Lead Generation and Qualification
  • Survey Management
  • Product Proposal
  • 7. Trade Promotion Management (TPM)
  • Overview of CRM TPM
  • Integration with CRM, R/3, APO and BI
  • CRM TPM Configuration
  • Master Data Setup for TPM Scenario
  • Trade Promotions
  • Trade Spend Maintenance
  • Spend Type, Spend Category and Spend Method
  • Pre-Dip, Post-Dip Dates
  • Standard Condition Generation
  • Condition Technique
  • Condition Maintenance Group
  • Funds Management
  • ERP TPM Configuration
  • Condition Technique
  • Pricing for Discounts
  • Campaign Determination
  • CRM & BI TPM INTEGRATION
  • Planning Profile Group Integration with BPS Layouts
  • Key Figure Planning – Baseline/Uplift
  • TPM Reports Integration with BI System
  • 8. Middleware
  • Introduction to CRM Middleware
  • SAP CRM Middleware Architecture
  • Connecting on SAP Back-End system (e.g. R/3 System) to an SAP-CRM System
  • Sites, Subscriptions & Publication Management
  • Object Management
  • Business Objects
  • Condition Objects
  • Customizing Objects
  • Replication
  • Initial Load
  • Delta Load
  • Replication Monitor
  • Monitoring of Queue’s
  • Inbound
  • Outbound
  • BDoc’s
  • Messaging BDoc’s
  • Sync BDoc’s
  • Components of BDoc Messages
  • Error Handling Procedure
  • 9. Sales
  • Overview of Sales Process including Transactions Item Categories
  • Opportunity Management and Sales Methodology
  • Copy Control
  • Quotation Management
  • Order Management
  • Special Functions in Quotation Management and Order Management
  • Item Categories Management
  • Territory Management
  • Contract Management
  • Pipeline Performance Management
  • 10. Service
  • Overview of Service Process
  • Installed Base Management and Objects
  • Service Agreement and Service Contracts
  • Complaints and Returns Management
  • Service  Order Management
  • Warranty Management
  • Case Management
  • In-House Repair
  • Service Plans
  • 11. Web-User Interface
  • Overview and Evolution of WEB-UI
  • UI Concepts
  • PFCG Roles
  • Business Roles
  • Navigation Bar Profile
  • Technical Profile
  • Role Configuration Key
  • Layout Profile
  • AET
  • EEWB – Adding new Fields of WEB-UI
  • Transaction Launcher
  • Skin Configuration
  • 12. IC-WEB CLIENT (Customer Interaction Center)
  • Overview of IC-WEB Client
  • Account Identification
  • Customizing IC-WEB Client Profiles
  • IC Manager
  • IC Agent
  • Agent Inbox
  • E-Mail Response Management System (ERMS) and Order Routing with Rule Modeler
  • IC-Functions
  • Interactive Scripting
  • Broadcast Messaging
  • Call List Management
  • Bhubaneshwar Branch

    Plot # 560 (1st Floor), Saheed Nagar, Bhubaneshwar

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