Supervisory Skills

by Global Learning Services

Supervisory Skills course is offered by Global Learning Services.

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img Duration

2 Days

Course Details

Supervisory Skills:

Course Contents:

  • The man in the middle
  • The functions of a supervisor
  • Planning
  • The characteristics of a systematic plan
  • Activating
  • Leading
  • Controlling
  • Leadership & teambuilding
  • Leadership functions
  • Sources of leadership
  • Leadership styles
  • Teambuilding
  • Problem solving & decision making
  • Decision making – who’s responsibility
  • The brainstorming technique
  • Communication
  • Communication breakdown
  • Eight barriers to communication
  • Overcoming barriers
  • Six steps towards active listening
  • Non-verbal communication
  • Instructions or Obstructions
  • The complete order – giving process
  • Improving productivity & quality
  • The supervisor’s role in labour relations
  • The rights of the employer
  • The rights of the employee
  • Conclusion
  • Antennas
  • Propagation
  • Electromagnetic compatibility
  • Measurements
  • Operating procedures
  • Cape Town City Centre Branch

    Block F, Section 25, Golf Air Park, Airport Industrial, C/O Modderdam & Palotti Road, Cape Town City Centre, Cape Town
  • Pietermaritzburg City Centre Branch

    4 Gough Rd, Pietermaritzburg City Centre, Pietermaritzburg
  • Kempton Park Branch

    3 Highveld Road, Kempton Park, Johannesburg
  • Wilkoppies Branch

    16 Knowles Street, Wilkoppies, Klerksdorp
  • Pinetown Branch

    22A, Underwood Road, Pinetown

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