Spa Management Specialisation

by International Hotel School Claim Listing

This programme introduces students to the world of spas, taking a comprehensive look at subjects ranging from the history and cultural development of spas to spa terminology and financial realities. Other areas include retail management and general supervision.

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International Hotel School Logo

img Duration

12 - 15 Months

Course Details

Introduction:

This programme introduces students to the world of spas, taking a comprehensive look at subjects ranging from the history and cultural development of spas to spa terminology and financial realities. Other areas include retail management and general supervision.

 

What will I learn?

  • A general introduction to the world of spa, spa terminology, financial realities, qualities of outstanding service, industry trends and future directions.

  • General introduction to the hospitality industry, including an overview of the service industry and different hotel types and pricing

  • Retail operations management of spas, design, products, retail planning, inventory management, sales and service, and marketing within the spa environment.

  • Developing effective managerial skills, staff employment and training.

  • Effective communication, time management techniques, manage conflict and change.

  • Financial management for Spas, inventory, income statements, ratio analysis, pricing, operations budgeting, revenue management, and business plan development.

  • Salt River Branch

    127 Cecil Road, Salt River, Cape Town
  • Sandton Branch

    4 Kikuyu Road, Sunninghill, Sandton, Johannesburg

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