Supervision Training

The PD training supervising others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more. 

If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day.  Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.

During this Supervising Others course you will complete the REACH Personality Profiling tool, which will provide you with insight into your preferred communication style and how best to communicate with others. This newly found awareness will empower you with the ability to connect better with others and can provide you with an improved level of interpersonal communication and supervisory skills.    

The PDT Supervisors Development Program utilises a system of activities that has been scientifically proven to provide leaders with improved levels of agility, resilience and improved communication skills.  Click here to learn more about how this program can be implemented in your organisation and view a cost comparison.

PD Training can provide a complete professional development program for your organisation which includes personality profiling and automated training needs analysis, so contact us today to learn more!

This dynamic training course is available now throughout Kuala Lumpur and Malaysia.

This Supervising Others training course can be delivered at your premises by one of our expert local or international trainers or live online using our Zoom or Teams platforms.

Please click the Group Booking Quote Button to receive a free quote for courses delivered at your preferred location.

By the end of this course, participants will be able to:

• Set clear expectations for team members
• Set S.M.A.R.T. goals for team members that motivate & inspire dedication
• Effectively assign work that has been set according to each employee & situation
• Master techniques to delegate effectively & confidently
• Develop approaches to conducting formal feedback sessions
• Provide informal, constructive feedback
• Develop priorities & time management strategies as a team leader
• Establish conflict resolution strategies

All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team. One of the hardest moves to accomplish is the transition from being a team member to that of a team leader or supervisor. Someone in a supervisory role is no longer on equal terms with their peers and have to earn their respect, show authority and leadership, often having to make unpopular decisions.

This Supervision Training Program will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, and resolving conflict. People in supervisory roles will improve their skills, confidence and general management abilities. This supervision training will benefit new supervisors and anyone that wants to improve their skills in supervising others ensuring productivity and team cohesion.

This supervision training covers all the important requirements of a supervisor. Through exercises, case studies, practical examples and clear guidelines you will develop the necessary skills and knowledge to achieve results through the effective supervision of staff.

Course Outline for Supervising Others Training
See the Live Online tab for the course outline for the live online course

Topic 1
You as the Supervisor

• Competencies of a Winning Supervisor
• What to Do If You’ve Been Promoted from Within the Team
• Reflection

Topic 2
Communicating to your Team

• REACH Review – Communication Evolution Tool
• Adjusting Your Style for a Better Approach
• Reflection

Topic 3
Set the Expectations

• Vision
• How Does Your Team Fit into the Bigger Picture
• Define the Requirements
• Set the Expectations with SMART’ER Goals
• The SMART’ER Way
• Reflection

Topic 4
Successful Delegation

• 10 Rules for Successful Delegation
• Degrees of Delegation
• Troubleshooting Delegation
• Reflection

Topic 5
Art of Feedback

• Types of Feedback
• 3 Stages to Receiving Feedback
• 5 Top Tips to Prepare Yourself to Provide Feedback
• Feedback Delivery Tools
• Difficult Feedback
• Seeking Feedback

Topic 6
Managing your Time

• The 80/20 Rule
• Prioritising with the Urgent-Important Matrix
• Block Out Times Around Your Energy Cycle

Topic 7
Managing Conflict

• Tuckman and Jensen Four Phase Model
• Team Development Stages
• Using a Conflict Resolution Process
• Alternate Techniques
• Maintaining Fairness
• Seeking Help from Within the Team
• Seeking Help from Outside the Team

Topic 8
Reflections

• Create an Action Plan
• Accountability = Action