Supervisory and Leadership Skill

Productivity improvement for “Peak Performance Supervisory Leadership”. It takes personal confidence to become a successful supervisor. The building that confidence requires learning supervisory skills.

Learning Outcome:

By the end of the session, all participants will be able to:

• Understand the differences between “Leader” and “Supervisor”.
• Identify functions and roles of a “Leader Supervisor”, what the management expects, and how the efforts of supervisors are being measured.
• Motivates subordinates to improve productivity and achieve a high quality of work.
• Develop effective communication skills so as to be able to direct and instruct subordinates effectively.
• Identify presence conflicts in the operations, to handle, manage, and resolve conflict effectively as a team player.
• Identify, analyze, and anticipate problems before it arises and demonstrates decision-making skills effectively.

Contents:

• Supervisory Skills Vs Leadership Skills
• Supervisory Skills in Productivity Improvement
• Productivity Improvements Models
• Productive Supervisor
• The Art of Delegation & Conflict Resolution
• Building A Winning Team
• Supervisory & Leadership Skills Activities

Who Should Attend:

• Executive level and above.

Methodology:

• Mini-lecture
• Presentations
• Discussions
• Case Study
• Exercises/ Games
• Questionnaires
• Video