Tour Operations & Itinerary Planning

Tour Operations deals with a variety of aspects vital for the effective functioning of a tour operations department. Tour Operations touches on vital issues such as confidentiality, professional office conduct and the importance of providing correct information.

Moreover, it shows the student how to combine entrepreneurial and marketing skills with tour operating knowledge, which can be applied to local tourists and inbound travellers.

Learning Outcomes: Student will be able to learn about:

Understand and apply their knowledge about travel business management, travel products and travel services. Understand the relationship between tours and other segments of the tourism industry. Understand and be able to apply knowledge for working in tours planning, tour sales and other tourism industry. Plan an itinerary to meet the needs of specific tourists. Develop sales competencies.

To be able to explain the principles, practices and scope of tour operator management. Use modern technology effectively and critically towards faster and more accurate tourism administration, always showing responsibility towards the environment and the health of others in the spirit of conservation. 

Develop entrepreneurial opportunities such as starting up tourism SMEs by examining marketing principles and entrepreneurial skills and by developing business plans. Organise and manage themselves and their activities responsibly and effectively to use sound business and marketing skills and to combine these with the basics of Science of Tourism in order to work successfully towards a tourism industry where service excellence is the main object.

This course is recommended for:
The travel industry workforce who is willing to sell tour packages.