Workplace Literacy and Numeracy

Workplace literacy and numeracy refer to all the reading, writing, speaking, listening, numeracy and problem-solving skills an individual needs to do their job effectively.

New Zealand research indicates that using this definition, four out of ten of our workers have a literacy and/or numeracy gap. The links between increased literacy levels and productivity are clear. So our government has made it easier for organisations to run programmes on-site by fully funding this training.

Staff who have been through this type of programme are generally more assertive and participative in health and safety matters. They are more engaged with quality issues and processes. They also communicate better with team members and managers. This means they are then better equipped to deal with the daily problems that can occur when working as part of a team.