Family Services Ottawa

We Believe in the Ability of All People and Families to Rise.For over 100 years, Family Services Ottawa has offered counselling and support services to families, parents, and children. Whether it’s relationship issues, coping with stress and anxiety, or adjusting to a divorce or separation, we have programs to help. By helping individuals and families grow stronger, we are helping our community to do the same.We Help Families and Community Members Grow Stronger.Whether it is mild to acute mental health challenges or a chronic mental health issue, Family Services Ottawa helps many people every day.

We see people walk through our doors in distress. We witness the pain they are experiencing through their mental health challenges. We also see their successes, their triumphs and feel their gratitude.We help our clients build resilience and develop skills to help tackle the personal and relationship challenges they are facing. We offer over 33 different counselling, workshops and support groups which are run by counsellors who are highly skilled and trained in each of our service areas.

Our Purpose

To strengthen our communities by supporting the mental and emotional well-being of people and families.

Our Mandate

To offer accessible counselling, workshops and educational programs to adults, youth and families to increase their knowledge and skills, adopt healthy strategies, build human connections and increase resiliency.

Our Values

Humanity – We respect and show compassion for ourclients, staff and volunteers.
Diversity – We are inclusive and responsive to a diverse cross-section of the population.
Accessibility – We make special efforts to ensure access to services for people who face societalbarriers.
Effectiveness – We are innovative and use our resources well.
Relevance – We pro-actively identify client/community concerns and address emerging issues.
Collaboration – We work together with our clients, our colleagues and our community.
Accountability – We strive towards continual evaluation and improvement of our work, and maintain ethical standards.
Social Justice – We advocate healthy, safe and just environments free from violence, neglect and prejudice.