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Improve Your Conflict Management Skills Play Image

Improve Your Conflict Management Skills

Learn effective conflict management strategies and tools. This course will help you respond confidently and skilfully to conflict, turning challenging situations into opportunities for growth.

3.9 Rating star
4 Ratings
580 Enrolled

Created By Dr Neil Thompson

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Course speifications
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1.5 Hours
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33 Files
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Lifetime/ Unlimited
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Certificate of completion
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Created on Dec.5.2024
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10 downloadable resources
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Last Updated 12.Apr.2025
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30 days money back gurantee
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Course description

What You'll Learn:



  • Explore the various sources of conflict and understand their roots to address them effectively.

  • Learn a range of conflict management tools to handle challenging situations with confidence and skill.

  • Understand the importance of principled negotiation in resolving conflicts fairly and efficiently.

  • Discover the potential benefits of conflict and how it can lead to growth, improvement, and better outcomes.



Requirements


It will be helpful – but not essential – to have completed Neil’s Managing Conflict course before starting this one to build a solid foundation of conflict management skills.



Description


Conflict is an unavoidable part of life, whether in the workplace or in our personal lives. Often, our instinct is to avoid conflict or ignore it, but this approach can make the situation worse. This course is designed to help you develop a more confident and knowledgeable approach to conflict management, equipping you with a higher level of skills to handle these situations effectively.



This course builds on the foundational knowledge introduced in Neil’s earlier Managing Conflict course, taking a deeper dive into the subject. You’ll learn three key principles for conflict management, explore various sources of conflict, and gain valuable tools for addressing conflict constructively. One major focus of the course is principled negotiation, a critical skill in conflict resolution, and you’ll also discover how conflict, when managed well, can lead to positive outcomes.



While conflict situations can be unpleasant and stressful, handling them with skill and confidence can help you navigate even the most challenging moments. By the end of this course, you’ll feel more equipped to approach conflict with confidence and turn difficult situations into opportunities for growth and improvement in both your career and personal life.



Who This Course Is For:



  • Anyone looking to improve their conflict management skills and become more confident in resolving difficult situations.

  • Professionals who want to handle workplace conflicts effectively and maintain positive working relationships.

  • Anyone interested in developing a more proactive approach to conflict, turning challenges into opportunities for growth.

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Course content web

1 sections | 10 lectures | 1:10 total length
Expand all sections
Introduction
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Video Icon 0. Promo
8.58 MB
Video Icon 1. Introduction
21.09 MB
Video Icon 2. Module Companion E-book
0.20 MB
Video Icon 3. Lesson 1 - Three Principles
45.46 MB
Video Icon 4. Lesson 2 - Sources of Conflict
109.57 MB
Video Icon 5. Lesson 3 - Conflict Management Tools
157.71 MB
Video Icon 6. Lesson 4 - Transactional Analysis
87.83 MB
Video Icon 7. Lesson 5 - Principled Negotiation
62.93 MB
Video Icon 8. Lesson 6 - The Benefits of Conflict
66.78 MB
Video Icon 9. Conclusion
38.21 MB

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Instructor

Dr Neil Thompson
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Self-Care and Resilience: Protect Yourself from Stress and Burnout
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Self-Care and Resilience: Protect Yourself from Stress and Burnout
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Self-Care and Resilience: Protect Yourself from Stress and Burnout
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Self-Care and Resilience: Protect Yourself from Stress and Burnout
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